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March 2024 by Kenneth Glover
Will never go there again dropped my truck off at 8:00am go back to see what was going on and my truck was still sitting in the same spot and no one was going to put my glass in they wanted me to reschedule for the next week.
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March 2024 by KJ PEEPLES
I arrived for my appointment and the staff were so friendly and accommodating. I was told it was definitely fixable and it would be about 30 minutes. It seems like my seat didn't even get warm and the tech gave it back in no more than 15! I am extremely happy and pleased to have made Safelight my choice!
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March 2024 by Roger Fuller
They rescheduled me 2x! 2nd time didn't even call. Wasted 2 days waiting on them. VERY UN PROFESSIONAL! Wouldn't use them ever again an will post on all social networking! Ugh!
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January 2024 by Onofrio Anthony Virciglio
Ryan from Safelite Auto Glass truly exceeded my expectations. Punctual and polite, he showcased impeccable workmanship during the windshield replacement. His positive attitude and genuine concern for customer satisfaction made the entire experience reassuring. I feel confident in the quality of his work, and I wholeheartedly recommend Ryan for his outstanding service.
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January 2024 by B Cannon
They came to my house and replaced the windshield on my F150. They did a good job.
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December 2023 by CHRIS SMITH
Have had to go behind multiple jobs done by Safelite. Y'all suck and doing auto glass all I got to sayCan't believe y'all told a customer 4000 dollars on a 100 dollar piece of glass ridiculous
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November 2023 by Patty Griffith
I had an excellent experience with Safelite. I had to get a new windshield and scheduled online. My technician was Nathan called me and asked if he could come earlier than scheduled and that was awesome! He went above and beyond and put on a new rear view mirror I had purchased from the dealership. He was very professional and efficient and did an excellent job. It’s been about a week and I’ve had no problems with the windshield. It’s flawless. So if you need a new, go with the best! Safelite repair, Safelite replace! Thank you Nathan! ⭐️⭐️⭐️⭐️⭐️
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October 2023 by johnny karr
The worst job I have ever had installing a windshield. The tech (Craig)was poor the customer service (manager poor no help or concern with my issues) was poor. I was told I needed to sign a waver for the cowl grill which I did and nothing was said at all about my pillar trim. They screwed up my trim and never even ask to see images of what I was talking about. The manager was more concerned about they were not responsible than listening to me the customer they got their money from my insurance company and were not concerned about my issues at all. I would never EVER EVER recommend this company to anybody
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August 2023 by Alan Barnes
Try someone else, messed up my appointment 2 times, for Bronco windshield, last time had door glass in my F150 replaced had to fix it myself after it would not roll up correctly next day
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August 2023 by Diabb V.
I made appointment at 930am to replace my windshield and call back around 130pm to see if it was ready. They said it will not be ready until 500 because the system said I choose a drop and go. I spoke with the agent and manager and said why would I choose that option if I brought it in at 930. I could have taken my car another place, they also charge my credit card when it was dropped off. When I dropped it off had to stand in line for 15 minutes while watching agents on the phone as the line got longer. will never request to drop vehicle off at this location.
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August 2023 by Mary Madison
They came to my home. The service was prompt the technician was polite friendly knowledgeable and experienced. Did a great job.
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May 2023 by Gina
My appt was at 9:30, they didn't get my car until 2pm. I got txt messages only 2 of them. I know my car was a drop off because my windshield needed to be replaced no problem. No tech ever came out to give updates to me. I had to ask multiple times how the progress was going. I waited over 7 hrs(9:30a to 5:15p) to get my car back while others were in an out within 2 to 3 hrs getting the same replacement as I was. I was livid ?. This type of treatment is very very unacceptable. Do better Safelite.
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May 2023 by Darrell Alldredge
I was hit by a rock on the way into work that a passing vehicle kicked up. I was very disappointed being that I have only had my 4Runner for about 2 months. Of course nothing was open at 6am, so I went online as soon as I got to work. Set up an appointment to take it in the same day during my lunch hour. They had my windshield repaired in a matter of minutes once they got it back in their shop. Very convenient and treated with courtesy. Thanks Safelite!
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May 2023 by Daniel Cagle
Was provided a 5 hour appointment window and the tech was still late, BUT when he did show, it was a quick and easy process. Job well done!
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April 2023 by Ellen I.
Sooo..... there is NO possible way to speak to a customer representative. NO WAY at all! In attempting to schedule my visit online, my preferred location does not come up as an option. I've called and called. They do NOT answer the phone AT ALL. Totally online. I've always had excellent service at Safelite, but I'll be taking my business elsewhere. This stinks.
