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December 2023 by Bob Wagner
Went there today to fill a 30 lb Propane bottle. After filling I was told the bottle took 9.4 gallons...thinking about it on the way home, I remember from my time pumping propane ( summer 2022) that a 30 lb propane bottle 7 gallons, 7.4 when venting. So how did they get 9.4 gallons into a 7.4 propane bottle? They didnt....they ripped me off for 2 gallons.... we certainly won't be going into Paris Ace Hardware. Oh by the way, we called the store and was told " maybe our machine isn't calculating right" WHAT? so just let it go, don't check to see if it's calibrated, after all the difference is in your favor. When calling the store, they did offer to refund the difference, but hell...thats a 20 mile round trip. The employees have terrible attitudes, its obvious they hate customers....STAY AWAY FROM PARIS ACE HARDWARE IN SOUTH ALABAMA!!!
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November 2023 by Bob W.
So went here today to fill my 30 lb Propane bottle, I was charged for 9.4 gallons. This is physically impossible as a 30 lb propane bottle holds 7 gallons, or 7.4 when venting. We called the store and got the typical attitude with "well I dont know, maybe our machine is not calculating correctly but come back and I'll refund the two gallons" great but we're 10 miles away from this Paris Ace Hardware, so round trip 20 miles, all for their mistake. I've been in there before, everyone has a really bad attitude, seems they really don't like customers getting in their way. My advice is unless you like getting ripped off stay out of any Ace Hardware that says Paris Ace Hardware. There are other places to buy hardware, lumber, and propane without getting attitude and getting ripped off!!
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November 2023 by Bob W
Service is always great. Very helpful with diy projects. Took a leaking hose bib to them and all it needed was a .65 part. Out the door.
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November 2023 by Michael
Excellent experience. Had exactly what I needed. Very helpful.
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November 2023 by Abby D Brill
Great little place. Great staff.
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October 2023 by Derek Plato
Extremely helpful. Great customer service.
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September 2023 by Kenneth Whaley
Wonderful people and great help
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August 2023 by Tim Chapman
Great store, awesome selection. Smells like old time hardware store! My go to from now on.
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August 2023 by Lizzy Newberry
Everyone there is super helpful & i get asked by every employee if i need help with anything! They make sure you get exactly what you need & everything for it! love the staff!!
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August 2023 by Toya Bee
Very good customer service
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April 2023 by Jamison Cochran
Very helpful and friendly. Inhad a guy there spend over 30 minutes with me helping me find the correct fittings. I really enjoy going here for all my hardware needs. The people are great.
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March 2023 by Deborah Withers
If you need/want it, I'll wager they have it. You are greeted when you walk in, through the ear pieces they let the correct person meet you and actually take you to the product!!! It's so stress free and actually cool ?.
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March 2023 by Kim Conti
Very clean an helpful staff. They go out their way to assist an I am glad as I needed help in home repair!
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February 2023 by marian fischer
I love going through these Ace Hardware stores. They run a bit higher for stuff in other stores. But they have items you have a hard finding elsewhere. Love it
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February 2023 by Jacquelyn Foust Doyle
The people who work there are awesome!
