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March 2023 by vickie negron
I love this branch! The associates are awesome always ready to help. The Market leader at the Gulf Shores branch has really got a great bunch!
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March 2023 by Winfield Hancock
While on vacation we stopped in the Gulf Shores branch. The staff was friendly and very helpful. This group was very helpful and made me feel like a local. They are happier than my local office in North Alabama. Pleasant visit.
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March 2023 by Eric Woods
Great customer service and helpful staff.
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December 2022 by Shanae Davis
Worst bank ever, I deposited my paycheck and they placed a hold on it for a week, I’m even past due my rent because of this bank. I need to change bank ??♀️
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August 2022 by Jan Mojs
Very unhelpful staff..
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August 2021 by Kearstine Kelly
This bank is awesome. My husband went in there earlier after stopping at another bank and was told by that bank that he couldn’t get change there because he didn’t have an account with them. This bank went above and beyond to help my husband get some change even though he didn’t have an account here so we could get some laundry done at our condo. Thanks a bunch for helping us out. We really appreciated it!
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May 2021 by deb allison
I was charged $8.00 to cash my payroll check that was drawn on BB&T. I was not even ask if I wanted to open an account. What kind of bank does that? Happy I didn't open an account.
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May 2020 by Geovanny Rodriguez
Absolutely horrible not much more you can say about them
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October 2019 by jason clark
I got an NSF fee for $36 but after everything was paid including the $36 I was $16 overdrawn so I had $20 to cover part of the $36 fee still in my account. So if that makes any sense to anyone let me know but I will not be going back to the Gulf Shores branch unless I'm using the ATM outside. Because not only that the woman I spoke to first Heather was extremely rude when I was trying to figure out what was going on and why I was being charged. I will admit I got rude with her after she was rude with me just asking a question acting like it was a bother to talk to me. And apparently they cannot do anything about the inaccurate charge because I haven't been banking with them at least a year.
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October 2019 by Cody Cothren
I sat in the drive thru line for 15 minutes watching the teller laugh and talk instead of moving the drive thru traffic. I watch several people come in and leave the inside area. Terrible service go to the one in Foley.
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May 2019 by Eric Brackett
Just go to atm counter people useless now. The year before they were perfect.
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March 2019 by MultiplesOfNico
I was waiting to get my check cashed. There is no policy stating I can sit in my car and wait for the bank to open.
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September 2017 by Melissa Copeland
Staff is amazing and the banking options are great. The location is easy to get in and out of. And I love the hours.
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September 2017 by Ryan Mc
This is a review
