September 2021 by Matthew C.
I came in for an oil change for my Toyota because my car had a notification that it needed to be changed and the sticker on my windshield said I was past the mileage where it would be due. I pulled up and they saw me immediately and came to help me. I also had a low tire pressure light on and asked if they would fill them for me and how much that would cost. My guy said "of course, and that will be free"! Then we pulled up and he said we could even stay in the car while he changed the oil. He then went to check the oil and came and showed it to me and said it didn't need to be changed. WOW! HE WAS SO HONEST! He then proceeded to top off my windshield wiper fluid, check all my other fluids, and fill my tires with air. He was amazing! He then cleared my maintenance lights and said we could go. We left not having to pay anything! This type of service exceeded our expectations. I wish I got the name of the man who helped us because he deserves a raise! He was really great! For a car service place, and as a young girl, I almost expect to be taken advantage of, but the exact opposite happened here! I highly recommend!
September 2021 by Rona Joyner
The guys here where very knowledgeable. Their customer service was great!
September 2021 by April Mackfit
Best Customer Service. You dont feel pressured you feel like everyone is there to help you with your need urgent or just routien oil changes. Definetly my go to when in Homewood
August 2021 by Kevin hamlett
The man I talked to said it would take an hour to mount and balance tire because his knee was hurting. I decided to go to tire depot. It was not good experience either honestly. They have several workers at express oil, tire engineers. So I don't get the hour to mount a tire they did not seem busy everyone was mostly standing around. I am a mechanic it does not take an hour to mount a tire.
July 2021 by Hannah Perkins
I love that Express Oil Change and Tire Engineers is always so fast and courteous. An oil change only takes about 10-15 minutes if I can pull right into a bay. Additionally, I’ve never spent more than 30 minutes here total and I’ll keep coming here even though it’s slightly more expensive than competitors. The fact I’m in and out is worth the price rather than waiting and wasting half of my day somewhere else.I’ve been nearly swindled by my car dealership services when they tried to replace my cabin air filter after only 2 years of owning a new car. I went here on a whim because it was closer than my dealership and I mentioned possibly needing a new air filter. The technician pulled out my air filter and held it next to a brand new one. There was hardly a difference between them. That kind of honesty is rare. I’d much rather have someone tell me the truth than take advantage of a situation.Another time I had a screw in my tire and I came here to get it patched since I’d had such a great experience here before. The staff were up front and honest that it was an extraordinarily busy day and it could be hours. Someone came out and looked at the screw and marked my tire and sent me to another local tire shop less than 2 blocks away who could do it in about 5 minutes.I recommend this location to all my friends and anyone in the Southside and Homewood Alabama area.Services: Oil change
July 2021 by Tanner Dean
I went in for an oil change yesterday and had great, fast service. However, when I pulled out of the engine bay I had my windows down and could hear a clicking. I pulled around into the front parking lot to see what it was and found I had a bolt in my tire. The clicking was not there when I had pulled into Tire Engineers with my windows down but it was when I pulled out (in the photo you can see the top of the bolt has no wear). I proceeded to change my tire 20 yards away from the front of their building with no one offering their help and only one employee walking out and saying they could not patch it. When I was done I asked the manager if there was anything that could be done be he informed me that there were no bolts in their parking lot or engine bay.Service: General repairs & maintenance
April 2021 by Kendra Woodard
Great service! These guys are seriously the nicest people! Went the extra mile to make aure my car was safe to drive and even reset the check engine light inside the car for me!
April 2021 by Tara Ward Freeburg
Went in for an oil change and to check tires. Both light indicators went off in my car. I did not need an oil change after they checked, so they reset the indicator for me, and fill up the tire that caused the light to come on. All free of charge. I always go to this location. Great service every time. Highly recommend!
March 2021 by Evan K.
I ordered 2 tires online a week in advance for installation on my Chrysler Crossfire. Received a confirmation email and scheduled date and time. When I show up the staff had no idea about my appointment. I showed them my confirmation email and everything and they said it "must have slipped through the cracks". Wasn't offered a discount, new schedule date or anything. I was just told to call the other stores myself to see if they had my tires in stock (none of them did). This isn't how a business is supposed to handle a screw up. I understand that mistakes happen and that things can be missed. But I was basically told to figure it out on my own. Wouldn't recommend scheduling anything online with them.
March 2021 by tom pruitt
Our service master was very patient with me and ...., On his own, decided to check to make sure all of my tires were in proper working order. He found a mistake made by another tire service, corrected it, and let me know what he had found. It's great to know somebody still gives the kind of service we all remember. I appreciate it.
March 2021 by Mary Jo LeCroy
Wow, I typically have a good experience at any of the express oil places, but this is the best one I've been to. The man who did my oil change was incredibly kind, and honest about which services I should or shouldn't have done soon. Made a point to ask if I needed anything else. Very professional!
March 2021 by darcy lee
These guys are incredibly nice, professional and timely. Went to get my oil changed in my old Honda with over 200,00 miles on it. They gave me two price options and didn’t try to sell me anything extra, as some places try to do. Thank you Colby!
March 2021 by Dylan Patterson
Waited 20 minutes to try and get my oil changed no one came and talked to me plenty of their workers looked dead at me. Sad part is they weren't even busy when I got there.. Never coming back.
March 2021 by Linda Newsom
Sloan was so helpful and very quick. I enjoyed his professional service
December 2020 by Pharaoh D.
The staff was nice, but $60 for a oil change on a Ford Focus. If I didn't really need an oil change, I would have went somewhere else. Of course, I guess that is why everyone else was too busy to take me at that time.