August 2023 by Tracy Sutton
Tracy and her team were amazing in the fact that they kept up abreast of the status of our vehicle. There was a little area that needed paint touch up once we went to get it. She apologized without saying something like it must have already been there. Nevertheless she didn’t and said they will keep it for a few days to make sure it’s correct and extended our rental with our insurance. I highly recommend their team if your vehicle take an unfortunate hit like mine did. You will be pleased ?
August 2023 by Samantha Mickle
Highly recommend Hendrick Collision to handle any repairs needed on your Subaru. They don’t rush the process and make sure your vehicle will be returned to you in the best possible condition. I worked directly with Chad and he was very kind and kept me updated throughout the repair process. The front desk staff is also extremely friendly.
August 2023 by Teresa Bell
From beginning to end I was greeted with kindness and a welcoming atmosphere. Chad and his team are well deserving of my highest score. Before the work was started Chad got a worker to piece my car together to drive until the parts came in and I must say he did an excellent job. Chad kept me aware of the repairs and possible completion date by email and phone calls. I got a call that morning to say that my car would be ready Fri evening, which was a surprise, 6 days early, saving money I didn’t have to spend at Enterprise rental. Hendricks Collision is an awesome team. Thank you for putting my car back together, looking like new and getting me back on the road.Services: Painting
August 2023 by Vance Traffanstedt
They should come with an Easy Button! Overall process was straightforward. Great communication. Work was completed on schedule with high quality. Chad Arrington was a pleasure to work with the entire experience.Service: Painting
July 2023 by Rebekah Rose
I’ve been to Hendrick 4-5 times over the last decade or more. I was originally sent there by the insurance company when I was rear-ended; the work was done well and quickly. I’ve always come to Hendrick when I needed body work- insurance or no insurance. They are fast, super helpful and they do lovely work. I’ve had 2 or 3 bumpers, tail lights and bent quarter panel, headlights and misaligned hood fixed.Service: Body & Trim
June 2023 by Howard Hunt
Was cautious as my new truck had been rear ended. Only the best would do. I shopped around and word was Hendricks collision was reputable. I was assured my truck would be in good hands. The quality of work showed in the final product. As promised she looks just like she rolled off the showroom floor.Service: Body & Trim
June 2023 by Eric Whitehead
We had front end damage after striking a deer. The car had to be towed in. It took a while due to parts delays, but we were expecting that. Mr. Todd Hart of Hendrick collision, kept us informed either by email, phone call, or both at regular intervals. When the car was returned, it drove perfectly and looked like it had just come off the showroom floor. We are completely satisfied with the work done by Hendrick.Services: Painting
June 2023 by kathryn barchard
Dropped in without an appointment to check on a problem with my 21 RAM 1500. Figured I'd have to come back but they knew exactly what was wrong, got me in and out in 45 minutes under warranty. Great folks to work with.
May 2023 by Lucy Abruscato
Hendrick Collision is great! Everyone is so kind and patient, both times I have used them the repairs are done very quickly and they do a great job. I couldn’t recommend them moreService: Body & Trim
May 2023 by Brooks
Chad was great and so was the office staff. The paint and body guys did amazing work. Great experienceServices: Painting
April 2023 by Kristian Cottle
The entire collision team was spectacular! Extremely helpful and professional. I appreciate the amazing work!Services: Body & Trim
April 2023 by D1 Music
I had to have my right fender replaced after a hit and run incident. I showed up to the collision center without an appointment and they still got me in and out. Brandon checked out my car and gave me an estimate. He was professional and kind. I decided to let them perform the work on my car that same day because of his knowledge and detail about the damage and he gave me a date to bring it in. It only took a week and Brandon kept me informed on how everything was going and when my car would be ready. They did great work on my Challenger!Services: Painting
April 2023 by Karla Clarke
I was recently in an accident, hit from the back. My bumper was loose with a big gap and my tail light would collect water any time it rained and caused a shortage with my light. Mr. Todd, Mrs. Denise, the whole collision crew were very nice, knowledgeable, kept in touch throughout the process, quick, and got my baby looking brand spanking new!!! I would definitely advise anyone needing repairs or general maintenance for their car to go to Hendricks Auto Collision in Hoover!!!Services: Painting
April 2023 by Reagan Wells
Really helpful people here. They were able to get me an estimate quickly, and even performed some cosmetic repairs on the spot, free of charge. Check them out!Service: General repairs & maintenance
March 2023 by Darlene Ignagni
I came in on my lunch hour. No appointment. Just hoping to have my bumper looked at for a quick estimate. Chad stopped what he was doing (he looked very busy) took a look at the damage, and said he'd be right back. A few minutes later he came to get me from the waiting room. He asked me to follow him. What did I see? The car damage was gone. Buffed out and looking good as new. I asked him, "How much is it?" He answered...Free. I tried to tip him. He said, "No ma'am."So thankful to find a business like this. How kind, helpful, and honest! By the way, the local dealership gave a bid of over $1,000 to repair the damage.A BIG thank you to Chad and the team at Hendricks. They have a new customer for life!