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June 2023 by Alyssa Noelle F.
I never leave reviews on things but this has got to be the absolute worst store i've ever been to in my entire life. Went to purchase some screen protectors for my new phone and bought not one, but TWO EMPTY BOXES. Paid $20 for two empty boxes that I cannot return since I am no where near hoover. Staff is not friendly either.
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January 2023 by J C.
I would give the store a zero if I could - This Walmart has gone from bad to worse- You would think the night crew (11/31/3023) came from a war zone, ready to fight customers!!!! They would not honor a price (per lb vs per unit for lemons that was displayed). One of the ladies, Annie who was called by the trainee supervisor, rudely gave me the hand and exclaimed that she was not going to ("Finna") argue with me and walked away- the other lady, stood in my way as if she was looking for me to touch her so she could fight me! God knows I would not stoop so low!The only decent individual was the trainee supervisor, Hitush- Not sure how he is going to survive this zoo!These ladies need to be reprimanded if Walmart is serious about customer service!
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January 2023 by Darius R.
This is store is usually convenient and usually have everything I need. From last min groceries to pickup, usually don't have an issue. Today that changed, either they gave someone my order or they just marked it as picked up. Either way I didn't get my order. I've called to speak with Pick up department and of course no answers. Lately things are changing at this location not just the pick up but the entire environment of the store is not what it use to be.
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January 2021 by Lucy T.
There are so many Walmarts in Hoover that I didn't even know this one existed till this week when I came. It's alright. Not all items were in stock but I was able to get a couple of healthy snacks here.
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April 2019 by Greg H.
The store was clean and well stocked. But the customer service was terrible. I could not find any staff to help me find what I was looking for. Also at check out , I hate to use self check out number one wal mart does not cut me a check. The staff at the check were not friendly and rude not even a thank you sir. Customer service needs a complete overhaul at this location.
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June 2018 by Sadie W.
I like this Wal-Mart because it's very convenient to where I live. I mainly shop here for any but their produce. The produce here it always bad. I've come across onions that were molded. I stopped by the frozen food section and came across tenders that were out of the bag. I walked to the other side and I also saw chicken fingers out of the bag. I was thinking to myself....how often do they check the appearance of that section, and why hasn't anyone cleaned this up. This is why I only buy nick nacks like chips and canned goods from Walmart. Never their meat, produce and now their frozen items. I just would expect more from Walmart. I'm willing to drive the extra mile and spend the extra money to shop at Publix.
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May 2018 by Kaitlyn N.
I do most of my grocery shopping here because it's close to home. Sometimes you can find a good deal but other times, things are over priced (more expensive than publix). I honestly prefer Publix over Walmart because the prices and quality is better. But as far as convenience, this Walmart is just that for me. The staff is usually kind and helpful also. Just be sure to watch your surroundings. I have been followed through this store before by a man that cornered me on every aisle I would go down and would not stop making inappropriate comments.