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December 2023 by DaMarcus Sullivan
The associate Treyy, she was very courteous, knowledgeable, and pleasant, just like my experience with all of this location’s associates!
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November 2023 by Matt “Matt” Ayech
Went out of there way to for me in when they didn't have to. Good experience good prices.Only reason 4 star. I waited for 20 minutes for someone to arrive to help me after my car was already done. Feel like they take there time but the service is good.
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October 2023 by James Edington Administrator
Took an hour from the scheduled appointment time to resolve something called "eAlert" (I'm a first time customer, go figure) that I wasn't notified of at any point during the online check-in process. If they'd have just told me there was a flag on my account before I showed up, I could have resolved it beforehand instead of being stuck onsite for an hour.
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July 2023 by Bobbie Humphrey
They work with me until I close on my new home
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July 2023 by Jennifer Vu
They offer me not what I ordered
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July 2023 by Meme B. Jones
The employee Brandon Browning and whoever the other employee was at 4400 University Huntsville AL at around 2:30pm Was very rude. As an African American woman I felt very discriminated against. The employee threw my receipt at me, asked me to leave the establishment. It was very disrespectful and embarrassing. Run the tape back and you’d see. All because I made them aware that the 26” Truck I rented had no A/C in 93 degree weather and that the truck was very jumpy going 30 miles per hour. The employee stated to me that that trucks A/C hasn’t been working in several months. You all make enough to have the Air fixed so my experience was horrible and would not recommend to anyone. And my lawyer will be in contact!
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June 2023 by Evangeline Lang
The truck was smelling gas and oil that obviously needed changing. the hood of the truck was down for maintenance. One of the worse trucks i ever had from Uhaul
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June 2023 by Rae Marie
So I live out of state and rented a u-haul online to drive back home, and I accidentally rented the biggest truck they had.. I didn't need that much space at all and there was no way I could drive that truck lol. Well at the time they had no available trucks for me to use, so spent about an hour walking around trying to figure out how ima get back home (out of state) I have no idea what the guys name was, I should have asked but the lady that helped us finalize everything is Ashley Walker.. Her and especially her co-worker (short w8 guy w tattoos) went out of his way to help us get a truck and was just really helpful and patient with me and my mom. Customer service was amazing and just being so sweet turned a chaotic day I was having into a great day. So definitely 5 stars to them.
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April 2023 by Noelle Honeycutt
Justin Clark installed a trailer hitch to my SUV. The hitch is barely noticeable and exceeded my expectation. It looks like it was an original installation from the factory. And the work was completed quicker than the estimate.
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April 2023 by Tamika Hardin
It was quick and easy and the receptionist was a complete gentleman.
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April 2023 by Nakeisha Smith
It was awesome, very easy online process
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January 2023 by Google Account
I understand that new ppl need to learn, but the customer is the one paying the price for their incompetence. 40lb tank was 3/4 empty and she put in 5lb. Thanks a lot. Now I get to stop somewhere ELSE to finish the job. Smh.
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December 2022 by Roy Brown
From pick up to drop off, the process was easy.
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December 2022 by kenonthego7182 YouTube
Great experience. The website was straight forward and it was an easy pickup and drop off.
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October 2022 by Ashley Kyles
Terrible service save yourself some trouble & Go to Sparkman Drive
