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January 2024 by James Bentley
They close their store early without notice or explanation.
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December 2023 by Rubi E.
Customer service sucks. Lady behind desk is completely rude, has no customer service what so ever. I’m an authorized user and even with my id shown she gave me the run around why she couldn’t downgrade my plan, why I couldn’t have access to a sim swap and not even a pin change. Went to a different store and I got all that done in less than 5 min. As a paying customer the least we expect is some friendly face. Not someone who makes you hate being with cricket. They need to bring that previous employee back, friendly and knowledgeable. Every since she left this store over all sucks0 stars if possible
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August 2023 by Ghost Introvert
Terrible service!!! I went there to buy a tempered glass cover for my Samsung phone that I bought from cricket. The lady behind the desk was really rude and dissmissive towards me. Then she said they don't have one for my phone. How is that possible? It's cool I went to the Riverchase Galleria Mall and a gentleman in the mall phone kiosk, not only had it but it on my phone for me, all for only $15. So I will never come back to Cricket again for any help with anything!!!!
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December 2022 by Sterling Slaughter
Great customer service.
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September 2022 by Kelley Carnes
Remove off my account ion care bout textozion you here MF44487QM
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July 2022 by Tamara Paulding (tam)
So this is my second mom with this phone company and we have the plan that you can ride hbomax I guess I really like that they were very genuine and concerned about me saving money so it was a win-win I have two lines but I only pay for one and that's the great part
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February 2022 by William james Pannell
Karla has great customer service. Super knowledgeable and the store is pretty cleaned with a lot of accessories to choose from
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January 2022 by Cinda
Very well taken care of at this location I'll be back.
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November 2021 by Peggy Siler
Store smells amazing pretty clean and organized. Karla is very sweet and patient definitely my favorite person here thank you for everything! Highly recommend
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October 2021 by stacey james
Walked in and smelled like Hawaiian breeze! Nice atmosphere, pretty clean and organized. Young lady is extremely helpful. Even though there were 2 people in front of me she gave each customer her undivided attention. Highly recommend
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October 2021 by Norman Perkins
Awesome experience
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September 2021 by Myiesha Smith
Ported over from Metro and it was the best deal possible. Young lady at the front was super friendly and patient. Not to mention she helped with my ebb application which I was approved for. As soon as you walk in you're welcomed with such nice atmosphere. Thank you so much Mrs Karla
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September 2021 by Cheryl Birch
Great customer service. Always helpful and knows their products.
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May 2021 by Fred Maxwell
She was very helpful
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March 2021 by iLL Pill
You get what you pay for.
