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January 2024 by silverio Rentería
If I found what I was looking for
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January 2024 by Hyper John
People there are usually nice and helpful. But they can be pretty disorganized. When I asked what kind of brake lines they had, they didn't know and just let me walk into the warehouse-area to look for myself.They don't have as much stuff available as other O'Rilies. But overall, I've had a good experience with them.
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January 2024 by Hollie Fife
Came by 2 get my car scan to find out why my chick engine was light was on. And the guy who was there was unwilling to do anything whatsoever to help me in any way shape or form.. Tell me I could go to a different location.. So now after shopping here for the last 30 years I will no longer ever come back
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December 2023 by toñito rock&roll
The man who helped me is not friendly
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September 2023 by Renee Hardiman
When you have car trouble its never fun or easy. I had to stop by this morning on my way to work because I was having problems with my battery. Curtis checked it for me only to found out I needed a new one. He even took the time to put it on for me. He was very friendly, nice and prompt as I was trying to get to work. I know its is your job to help people, but Thank you for doing with a smile, I really do appreciate you helping me!!
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September 2023 by David Pohl
The lack of customer service at this location is absurd. I simply needed O'Reilly to correct a small mistake another O'Reilly's made. Immediately the associated seemed irritated and inconvenienced that I the customer was experiencing an inconvenience. Was told he couldnt help because it would "mess up inventory" and the part the other location gave me was 11$ less then the part i was suppose to get and what i had paid for. I immediately canceled the other items I had ordered there and left. They rather lose a customer and business instead of fixing an $11 mistake made by another oreillys. I wanted the correct thing that i had paid for and ordered to get my customer back on the road today but they didn't want to have to get that $11 from the other oreillys or "mess up their inventories", so i have to be inconvenienced even more? Actually laughable. Called customer service and was informed theyin fact did not handle it correctly and did not follow policy. Never used oreillys before and don't think I will ever again regardless they are most convenient.
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September 2023 by John Tipper
They charged my battery for an hour. Didn’t cost anything. Victor is a great professional worker.
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September 2023 by kyle
Ordered a pickup order at 10 am, came in at 2 pm, and they hadn't gotten my simple oil change order ready. Had to stand at the counter and wait, I could have gotten all this together myself faster if I had known they wouldn't have my order ready to go.
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July 2023 by Art10E E
Great people, Great Service, thx for all you do.
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March 2023 by Tasha Downs
I come here for oil changes. Always great, quick, friendly service!!
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March 2023 by chris turner
Wish they had more exterior washing options
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February 2023 by Bruce Sam
Had. A hose made lasted one day
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February 2023 by Frankie
always have what you need and very nice !
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January 2023 by Pierson Gilreath
I ordered a part on Wednesday and was told the part would be shipped on Tuesday. The part was not there on Tuesday, and was told I would be called when the part came in. I had to call the store to find out if the part was in and told them I was on my way. I showed up before closing and the doors were locked. I had to knock on the door for almost 10 minutes before someone showed up and said once the doors are closed they cannot be opened. My part has been paid for since it was ordered one full week ago. I have dealt with pitiful customer service each time I have tried to speak to associates in this store.
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November 2022 by GiGi Kinn
Service is normally superb but this time I was not pleased at all I normally don't visit this location and I don't think I will again im VERY BIG on COURTESY & CUSTOMER SERVICE and he was not