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April 2024 by Kate Smith
We love our new bathroom! Bath Innovations is a great company to work with. Highly recommend them!
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April 2024 by Mickey Andrews
We are pleased with the professional expertise provided by Bath Innovations. Met our expectations. Installer did a great job.
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March 2024 by Randall Bailey
Everyone was friendly, professional, and did excellent work. Even toward the end when our family’s personal appointments delayed the completion of the work. Scott was patient. Being the son of someone in construction I appreciate the time constraints such businesses have. Delays cost money. Finally, and most importantly, the finished work and repair is beautiful
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March 2024 by Hank Finn
I am so pleased with my experience with Bath Innovations. We completely remodeled two bathrooms and they are beautiful. Every step of the process was handled with professionalism and a genuine caring for our needs. They were always on time and flexible when we needed. It's so rare these days to find a company this focused on making customers happy. Brad, Byron, Katie, Mike, John, Jeff, Scott- Thank You guys
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February 2024 by Hank F
Very pleased with this company. Professional. Customer focused. Always on time. On budget. Flexable for our needs. Very rare to find a company so genuinely attentive to our satisfaction. Every member of the crew had the same positive, professional attitude. I highly recommend **** and his folks.
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February 2024 by John Porter
I highly recommend Bathroom Innovations. My old bathroom was in an ugly state of disrepair with the shower door literally hanging by a nail. I first met with Byron at the office on Eastern Boulevard and he showed me all of my options and with his recommendations I was able to pick out what I envisioned my new bathroom to look like. Everyone who worked on the project was professional, including Brad, Andrew, Mike, and Scott. Not only does the appearance and functionality of my new bathroom exceed my expectations, but it was done for less than the original estimate. The only hiccup in the process was when the shower door that was first delivered was damaged, but they took care of everything by ordering and installing the replacement. It only resulted in adding an extra week to the process. Because these things sometimes happen, I would not let this lower my rating, especially since they handled it professionally.
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September 2023 by Trish E.
I highly recommend Bath Innovations if you are looking to update your bathrooms. The best way I can describe our experience with everyone at Bath Innovations is this:Professionalism, great attention to detail, awesome work ethic, and always on schedule.Andrew, the technician done an amazing job on our bathroom remodel. It's exactly how we wanted it. We will definitely use them again for our next bathroom project.
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September 2023 by Gary Moore
Bath Innovations of Alabama exceeded our expectations! From the first contact with our salesperson (Jeff) at our home, to our visit to their showroom to pick out the materials and accessories (with Katy and also with Jeff), to the actual renovation (George and Zack), we always felt like we were valued customers, not just another job for them. They all performed in a highly professional manner. Jeff came up with an excellent suggestion - to remove our existing garden tub and turn that into a fabulous new shower enclosure with a sliding glass door and glass side panels. Our old shower was transformed into a closet. George and Zack were always careful to lay down drop clothes and dutifully clean up after themselves. They always worked very diligently and professionally. The general manager/supervisor, Scott, kept close tabs on our project and was also a pleasure to work with. Whenever we had a question or comment, Scott was very accessible.My wife and I are very happy with our finished product and we highly recommend Bath Innovations of Alabama if you are in need of such services.Services: Bathtub replacement
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September 2023 by Tammy Grumm
Great job from Bath Innovations on my bathroom. The workers were very polite and showed professionalism. Randy was great and did every job required in my bathroom. Scott the manager was great and attentive to make my remodel complete. The salesman Bryon was wonderful to work with and very helpful in making selections of their products.Services: Install flooring
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September 2023 by WReid
LET THIS BE YOUR LAST OPTION!!!! I would not even give this place 1 star but it won’t allow me ….. I called and made appt for someone to come out and give a Free Estimate as advertised on website. I made the appt ( for my parents who are in their 70’s) . The first question I ask was is our location too far out and I was told no it is not. I start getting texts from the rep who is coming to the location ( his name is Byron). .then he proceeds to asking me to text him pics of what we are wanting done, isn’t this his job ? My parents already have a stand in shower and all they were wanting to do is to rip out what is there and replace with the exact same size. There would be no reconstructing the bathroom and no new construction . I soon later get an email with an estimate of $11,082.………now keep in mind this guy has not even came to the house yet he is giving me an estimate that he has not even laid his eyes on! So then he makes a phone call to me and I am questioning the price considering there is no construction happening. He then tells me that if I think my parents aren’t going to do the job that he doesn’t want to waste his or our time in driving and gas. Now call me crazy but isn’t this how they advertise to do business… Their website clearly states free estimates and quotes, (I’m assuming that a vehicle would be used to get there, which burns gas ? Wouldn’t that be every job). I tell him I don’t know what my parents will do that is why he is coming to go over everything with them and then they will make the decision. He then insinuates to me that if I don’t think my parents have the money to do the job then I need to let him know and he won’t make the trip. I mean WOW!!!! probably I should have canceled the consultation then but I did keep it because of my parents . So this morning I sent a text to the rep and was confirming our consultation tomorrow. I get a return text and letting me know that they have cancelled our appointment it is just out of their jurisdiction and that they ’TRIED’ to give an estimate with no success. THEY NEVER CAME OUT TO LOOK SO HOW TO YOU GIVE AN ESTIMATE IF YOU HAVEN’T SEEN THE JOB!!! I have no words for this company!
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August 2023 by Wendy R.
LET THIS BE YOUR LAST OPTION!!!! I would not even give this place 1 star but it won't allow me ..... I called and made appt for someone to come out and give a Free Estimate as advertised on website. I made the appt ( for my parents who are in their 70's) . The first question I ask was is our location too far out and I was told no it is not. I start getting texts from the rep who is coming to the location ( his name is Byron). .then he proceeds to asking me to text him pics of what we are wanting done, isn't this his job ? My parents already have a stand in shower and all they were wanting to do is to rip out what is there and replace with the exact same size. There would be no reconstructing the bathroom and no new construction . I soon later get an email with an estimate of $11,082..........now keep in mind this guy has not even came to the house yet he is giving me an estimate that he has not even laid his eyes on! So then he makes a phone call to me and I am questioning the price considering there is no construction happening. He then tells me that if I think my parents aren't going to do the job that he doesn't want to waste his or our time in driving and gas. Now call me crazy but isn't this how they advertise to do business... Their website clearly states free estimates and quotes, (I'm assuming that a vehicle would be used to get there, which burns gas Wouldn't that be every job). I tell him I don't know what my parents will do that is why he is coming to go over everything with them and then they will make the decision. He then insinuates to me that if I don't think my parents have the money to do the job then I need to let him know and he won't make the trip. I mean WOW!!!! probably I should have canceled the consultation then but I did keep it because of my parents . So this morning I sent a text to the rep and was confirming our consultation tomorrow. I get a return text and letting me know that they have cancelled our appointment it is just out of their jurisdiction and that they 'TRIED' to give an estimate with no success. THEY NEVER CAME OUT TO LOOK SO HOW TO YOU GIVE AN ESTIMATE IF YOU HAVEN'T SEEN THE JOB!!! I have no words for this company!
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July 2023 by Judy Champion
Had Bath Innovations sand blast and redo an antique clawfoot tub. Just got it back and I am in love. They did an amazing job and they were so helpful. Will definitely keep them in mind for future projects.Service: Bathtub refinishing
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May 2023 by Kathy Terry
Brad, Chris and all employees of Bath Innovations were extremely professional and made every effort to ensure my satisfaction. They exceded my expectations. I am totally pleased with their work!!!
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April 2023 by Sadiebug
They did.a bathroom demo down to the studs, tore.out tile shower, 3 sink.vanity, and iron tub. They installed walk-in shower where tub was, new vanity where shower was, leveled floor where vanity was, widened door for handicap access, installed new LVT flooring, toilet, LED lighting, new sheet rock on walls, new exhaust fan/heater, crown mold, and new paint. They installed all accessories- towel bars, TP holder, robe hook, and handicap safety bars. Several unexpected problems were encountered along the way, but all were handled professionally. They went out of their way to make sure everything was done right and to my satisfaction. I would highly recommend Bath Innovations.Services: Install flooring
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April 2023 by George Kelley
Bath innovations did a phenomenal job with my dad’s bath. The entire crew was professional and responded to questions promptly. I will definitely call them again for more upgrades. Grade A+++ companyServices: Shower refinishing
