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November 2023 by Steven matlock
Great customer service. Did not have my part I needed, but man, the guy tried thinking of so many ways to get me going. Thanks man...this is what a real ace looks like.
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November 2023 by Teri Mohler
I so love this place-someone ready to help every time I walk thru the front door! Great customer service and inventory almost always have what I need. So much easier than making the trek to the big boxes… thank you!
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November 2023 by Dan Daniel
Don't waste time going up the road to the big boxes. These guys have what you need and are glad to teach you how to use it.
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October 2023 by Sevrin Bancale
Super helpful staff. They have a lot of things smaller stores don't have. And you don't have to wander around looking for someone who works there.
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September 2023 by Michael Sinclair
Very Friendly and Helpful Assistants, Good Selection of Merchandise, Reasonable Prices.
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August 2023 by A Bell
Alex helped me so much with everything I needed and was very knowledgeable about certain things I wasn’t sure about, really helped me out! Great customer service, I will be back at this location!!!
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July 2023 by David Heroman
Extremely helpful. I mean ready at the drop of the hat. In and out. Good people and well stocked
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July 2023 by John Howard
This has to be the most friendly and helpful store in all of Alabama. They have employee just waiting at the door to help you find what you are looking for and they get you on your way fast. Best hardware store I have ever been to. In the past 5 years it has been this way every visit. Excellence in motion.Very solid buisnes plan.
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June 2023 by Jillian Myers
Incredibly staffed Ace! Everyone was very helpful and knew exactly how to help in the best way possible. They gave great ideas on how to best solve the problems I was encountering and told me exactly how much of each material I would need. These are the most helpful hardware folks you will encounter and I'll be back again!
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June 2023 by Tony
AWESOME!! Got all I needed and guy who waited on me was so helpful!!
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June 2023 by Dee Gipson
Super great people! Plenty of folks to help me and plenty of cashiers to help you get in and out. And it was busy
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May 2023 by Don Jones
I am a frequent customer of the OB store and overall love the outstanding customer service except for one individual who is a cashier. This individual has zero personality and, of all the years that I've been going there, I've never received a hello or a thank-you from her ever. It actually puzzles me that the owner would employ such a person because everyone else there is so friendly. Oh well. Love the store.
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May 2023 by William Steen
Ace is my “go to” hardware store when I’m at our beach house. The staff is very helpful and the Benjamin Moire paint is excellent.
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May 2023 by Eric Johnson
Pinnacle of customer service. Every company should aspire to equal the customer experience at this location.
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April 2023 by Jim S.
Unbelievably helpful and knowledgeable.prices are comparable or will beat the big box stores.I highly recommend them . See Jamie or Ben
