October 2023 by kaylyn mckee
This is the only auto place I go to in Birmingham. Jimmy the store manager always does everything he can to help me and get me the best price possible. Highly recommend to any women looking for a good honest place to go.
October 2023 by Drew Salem
Do not come here for oil change and tire rotation.
July 2023 by Dr H
I’ve been a customer at this location for close to 10 years. I was totally surprised on my last visit. I had my brakes replaced and they were not able to put my parking brake shoe spring back in place. I was told that I needed to take my vehicle somewhere else. I thought it was strange because they were able to complete this service a couple of times since purchasing this vehicle. I drove home with a loud ticking sound coming from my wheel. I hope driving it to Robe’s Mans doesn’t damage the new rotors and pads. Fortunately, it’s not my daily driver. I don’t think I will go back to this location.
July 2023 by Adam Me
As the pervious guy basically said you get what you pay for nowadays..goodyear used to be a company to turn to for when you needed something done right and the guy running it was on your level and not about making profit off of you but since they got rid of their long time employees you can tell the customer service has went to junk and people don't care about their own long time customers as well as their long term employees
July 2023 by Cynthia Amerson
We were traveling and found ourselves with a flat. They got us in for service in a reasonable time, provided honest information and choices for us, and treated us with respect. Highly recommend.
May 2023 by Braden Burgett
Cameron and AJ did a great job with everything ?. Great customer service all around. 100% recommend! Will be a repeat customer.
December 2022 by Gary Young
Jimmy ,Josh and crew went above and beyond to figure out what was wrong with my vehicle.Very pleased with the service and professionalism.
November 2022 by Pamela Schalk
Had an appointment on Tuesday and took my car in. Was told that my front tires would need to be replaced within a few months so told them to go ahead and do it. I wasn't asked anything about my driving they were just going to get the highway and sports tires that were currently on the car. I didn't need that type of tires. The tires wouldn't be in the shop until that afternoon at some time and I scheduled an appointment for the next day to do the tires. I called them shortly after getting back home and asked about the comfort drive tires. Was told that they were the same price, however according to Goodyear website they were a little over $100 less and I told them so. They ordered the tires for me. When I returned the next day the tires weren't there yet. I waited for 3 hours before they checked on them to find out that the tires had been sold to someone else. Was then told that they could have the tires delivered by FedEx the next day. I let them know that I was not happy. I was then told that they had found the tires and that they could get them and put them on within an hour. I was given a couple of discounts for my troubles.
November 2022 by Tyler South
Great Service, Great Guys, Got My Truck In & Out With A New Set Of Tires In No Time At All Even Though I Was VERY Late For My Appointment! Thank You Guy!
September 2022 by Kay clark
10/10 - highly recommend! Daniel and Jimmy are amazing. Super professional & they explain everything. I will never take my car anywhere else.
August 2022 by Bankim Gugaria
I was traveling into Birmingham, AL and my coolant temp gauge was acting erratic. I called Daniel and asked if they could help and check out my vehicle in between my business appointments. Daniel and his team at Goodyear delivered service with a smile without missing a beat. I was able to make all my appointments. Thank you for taking the time to provide excellent service.
August 2022 by Steve Johnson
Appointments mean nothing at this location. Went for 9:00 oil change and tire check and rotated. Was told only had one person working and 4 others had 9:00 appointments. If you can’t drop your car and come back whenever ready I suggest you go elsewhere.
June 2022 by Jeff Osborne
We had a flat tire on the way to FL for vacation. They were super busy, but still put us in front of the line for repairs. We were in and out within an hr. Thank you for saving our vacation! We greatly appreciate it. ?
May 2022 by K P
I was leaving out of town and wanted to get my tires checked. I was bracing myself for a major up-sale. Instead of telling me I needed all 4 new tires ASAP, I was SO surprised Jimmy (Goodyear employee) said I could wait a little while and that I'd be ok on the trip. I appreciated that so much. He built a relationship instead of one sale. They will definitely be getting my business in the future. Thanks Jimmy!
March 2022 by Laurie Barber
Got here shortly before closing. But they still took care of my issue. And for an incredibly reasonable price!
