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February 2024 by Charles Nolan
I had overlooked Goodyear for years thinking they would have very high prices. I was so wrong. When I called, I talked to Jimmy, he was knowledgeable, and respectful. I am very impressed with overall service, the speed it was finished and the way I was treated. I really like the way my brakes look.I have told everyone to go see Jimmy and to get their service done at Goodyear in Vestavia Hills. Thanks for all you guys did.
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February 2024 by Happy Cates
I needed an alignment in short order as I was headed out of town. Although late in the workday, Jimmy and his team jumped on my job and “made it happy”. I truly appreciate his prompt attention to my problem and the courtesy he should me the moment I walked in the door.
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January 2024 by Bryan Keim
Jimmy took great care of me!
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January 2024 by NycThaDon 2.
Honesty. All I ask for is honestly when trying to diagnose a problem with my suspension and brake system for the last 2-3 months. Yesterday, Went to Goodyear on Montgomery HWY 31 and Aarron, David, and Jimmy were all very collaborative and helpful and I'm glad to say I'll have a place to go and count on when I'm pressed for time.
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December 2023 by John D.
Goodyears continues lying to me. Over and over! Ignoring the road hazard warranty I paid for. Simply because I went to this Goodyear instead of the Goodyear store they were purchased at. It's not the store's warranty it's Goodyears warranty! No good! This store put 2 new tires on the drivers side to replace the flats. Anyone else would have the intelligence to place 2 new tires on the front or back at least. Not to mention refused to put the spare back where it belongs. Will never purchase from Goodyear again!
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December 2023 by Nefsahyatt Brown
Joshua was amazing and super helpful! They were able to talk me through everyone and help me with pricing for 4 brand new tires and an alignment for under $800. 10/10 will be back
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October 2023 by LaMontria Cooper
I had a very terrible morning and caught a flat. I went to goodyear in Vestavia and Jimmy and his colleague helped me out alot! He displayed great customer service and concern for me and I couldn’t be more happier. Thank you Jimmy! You rock
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October 2023 by kaylyn mckee
This is the only auto place I go to in Birmingham. Jimmy the store manager always does everything he can to help me and get me the best price possible. Highly recommend to any women looking for a good honest place to go.
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October 2023 by Drew Salem
Do not come here for oil change and tire rotation.
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July 2023 by Dr H
I’ve been a customer at this location for close to 10 years. I was totally surprised on my last visit. I had my brakes replaced and they were not able to put my parking brake shoe spring back in place. I was told that I needed to take my vehicle somewhere else. I thought it was strange because they were able to complete this service a couple of times since purchasing this vehicle. I drove home with a loud ticking sound coming from my wheel. I hope driving it to Robe’s Mans doesn’t damage the new rotors and pads. Fortunately, it’s not my daily driver. I don’t think I will go back to this location.
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July 2023 by Adam Me
As the pervious guy basically said you get what you pay for nowadays..goodyear used to be a company to turn to for when you needed something done right and the guy running it was on your level and not about making profit off of you but since they got rid of their long time employees you can tell the customer service has went to junk and people don't care about their own long time customers as well as their long term employees
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July 2023 by Cynthia Amerson
We were traveling and found ourselves with a flat. They got us in for service in a reasonable time, provided honest information and choices for us, and treated us with respect. Highly recommend.
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May 2023 by Braden Burgett
Cameron and AJ did a great job with everything ?. Great customer service all around. 100% recommend! Will be a repeat customer.
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December 2022 by Gary Young
Jimmy ,Josh and crew went above and beyond to figure out what was wrong with my vehicle.Very pleased with the service and professionalism.
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November 2022 by Pamela Schalk
Had an appointment on Tuesday and took my car in. Was told that my front tires would need to be replaced within a few months so told them to go ahead and do it. I wasn't asked anything about my driving they were just going to get the highway and sports tires that were currently on the car. I didn't need that type of tires. The tires wouldn't be in the shop until that afternoon at some time and I scheduled an appointment for the next day to do the tires. I called them shortly after getting back home and asked about the comfort drive tires. Was told that they were the same price, however according to Goodyear website they were a little over $100 less and I told them so. They ordered the tires for me. When I returned the next day the tires weren't there yet. I waited for 3 hours before they checked on them to find out that the tires had been sold to someone else. Was then told that they could have the tires delivered by FedEx the next day. I let them know that I was not happy. I was then told that they had found the tires and that they could get them and put them on within an hour. I was given a couple of discounts for my troubles.
