September 2021 by E G
Do not get your controlled medications filled here. They are continually out of a very widely used medication, and there is nothing I can do. I got this rx filled ONE time at another Vestavia location for the same reason. They were out of the medication!! So now I get to hope and pray I don’t go into withdrawals or end up in the ER until I speak to my Dr’s office in two days. DONT GO HERE!
September 2021 by jill billions
This Walgreens was amazing under the previous pharmacy management. 6 stars!! Macie was the BEST. Since she has left I’ve had nothing but trouble with the pharmacy. The wait at the drive through is 10 minutes at the window BEFORE they speak to you at times. I’ve so often gotten half my order, they haven’t gotten my medication, just one thing after another. Be prepared to wait 20-25 minutes in the drive through. There are a couple of techs that are great but by and large I’m afraid I’m going to have to find a different pharmacy after 15 years there. I even had a pharmacist lie to me about something- which I double checked with my doctor. Walgreens - please review the pharmacy management at this store.
August 2021 by Whitney F.
The absolute rudest pharmacy staff and most unprofessional people I have dealt with in a long time. I called to see if I could walk in to get my COVID vaccine here. The person on the phone told me I could as long as I wore a mask in the pharmacy area. I showed up and the pharmacist/pharmacy tech was INCREDIBLY rude. Spoke to me like I was an idiot after I told her that the person on the phone assured me I could walk in. She asked to see which phone number I called and then rudely asked me to leave as they were not taking walk-ins. It was enough to be inconvenienced after an employee clearly gave me wrong information, a whole other thing to be spoken to the way she spoke to me which was entirely unnecessary. I will never return to this Walgreens.
July 2021 by Brittany Dill
Worst experience as for pharmacy needs. the incompetence is strong with this location. I highly recommend Walmart in Vestavia, they fixed the debacle Walgreens created.
April 2021 by Daizy Walia
The pharmacy use to be great. Lately the service has deteriorated.. The pharmacy tech are rude. She had an attitude. Not a pleasant experience.
March 2021 by Deb
Ordered a spiral bound manual from the printing department, but it did not come out as expected (for example, it didn't have the frosted vinyl cover as advertised.) The staff member tried to give me the pages twice without the binding and wasn't looking at the selections I made at the kiosk. I was picking it up over my lunch break and did not have time to have it redone. I have had much better experiences at other Walgreens locations.
March 2021 by George Stewart
The pharmacy tech that was there was unprofessional. She had an attitude with me that was terrible. I plan on taking my business to CVS
February 2021 by Jenny S
The pharmacy goes above and beyond, especially for a chain pharmacy.It usually has my medication in stock. Everyone is friendly.
April 2020 by Ian Hunter
The pharmacy staff at this location have been absolutely amazing. After even just a short while of moving into the area, they remember who I am always, and call when a prescription doesn’t look right.They really hustle there and manage to keep great customer service!
March 2020 by Gabe P.
I needed to get a greeting card along with a few other items. When we entered the store , we were greeted by the cashier. I noticed immediately how organized and clean the store was. Funny story though, they had the antacids under the laxatives and vice versa , so I highly recommend paying attention if you are shopping for either of these items! I made sure I picked up antacids and NOT laxatives!!! Like most stores , they were out of cleaning and disinfectant items. However, I was able to get most of the items I was in need of. The staff I encountered was helpful and courteous. I would certainly visit this location again.
December 2019 by Leslie Coggin
I love this Walgreens. The people are on their toes and super nice. The head pharmacist, Macie, goes out of her way the does g
August 2019 by J E
May 2019 by Ann Cruit
Do not buy Walgreens generic otc drug brands! I was talked into buying their brand of ClaritinD. It does NOT work! After taking one pill and being absolutely miserable, I asked to return it and get the Claritin brand. No go. So now I have to 10 days to even get more since you have to sign for it. Being a severe allergy sufferer, this will pretty much make me sick. Thank you for endorsing an inferior product.
February 2019 by Ronald O Lee
This location can't be beat hardly. I use to go to the location in Gardendale but they suck today. You'll be waiting for ever both inside or drive through. There's hardly a wait and the females working here are out-if-sight gays.
January 2019 by Susan Johnson
I appreciated the person in the drive through pharmacy line helping me save money when one of my prescriptions was $87, and she said she could sell me over-the-counter medicine for $11.00; and it was the same thing! The only negative is the drive through is usually backed up several cars and is slow. Other than that, the staff is friendly and helpful!