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October 2023 by Allisa Nguyen
When we (my sister and I) signed up it was contract only. We freeze our account when Covid happened, and didn’t go to the gym when our contract ended because we thought it was okay. Anyways, they kept charging us even though we didn’t go and our contract ended. When we called they said the contract got moved to month to month… And we’ll have to call and fill out a form to cancel. This is absolutely stupid because when the contract end, it is the end of our membership. If not, then they should contact us for renewal or notify us that we’ll be paying for membership on a month to month basis. Customer service sucks, so please be aware of this before signing up for anything at Anytime Fitness near Lake Otis in Anchorage!
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September 2023 by Jeff Beeler
Great place for a workout. Great equipment and extremely clean and well kept.
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August 2023 by Sarah
Okay so this is definitely the most uplifting Anytime I've ever had the fortune of going to. Visual encouragement is a lot more down-to-earth and more "human" [i.e. less corporate, if that makes sense?]. ●Painting on a trainer's door of a cute worker bee●Motivational octopus●handwritten motivational notes in the locker area●despite frequent member visits, the gym is cleaned often and kept tidy●Machines, in my experience, are all working well and are relatively new[or at least maintained enough to appear that way]◆◆also, it could just be the people here... but the vibe is really nice.You can just feel that we're all here to better ourselves. People are supportive without discomfort. The trainers are also so welcoming too, makes me feel like I have a 2nd family and I've only recently started going here. They recommend but aren't rigid, so it's adjustable to what I need as an individual as well.It's so endearing and I'm so grateful they handle everything so well.Such an excellent team managing this efficaciously adorable Anchorage spot? Thank you.
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August 2023 by JC C
Clean gym. Really surprised with the amount of equipment they're able to fit in a small area without feeling too crowded.Staff is great and I'm stoked thay they're looking into getting more equipment and expanding into the adjacent unit.
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August 2023 by Carrie Peterson
Nice gym, glad it is here when I am far from home in the lower 48!
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June 2023 by Jordan
We loved this location. The manager, Jake, is great and works hard to keep this facility updated, clean and safe. Other staff, Shawn and Kristy, are always kind and welcoming. We will miss this one!
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May 2023 by Rick Glover
Good gym and decent prices. We re new our membership when we are in Anchorage, and they always let us do month to month payments to fit our coming and going to AK. Good selection of free weights and machines and always clean
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January 2023 by Kazz
I never put reviews on here. We moved out of state and my husband has been trying to cancel his membership for months. He filled out appropriate info to cancel it, they said it would be canceled, yet are still pulling money out of our account every month. Calling every day with no one to answer to try again and get our money reimbursed. Finally got ahold of someone named Nicole who said her manager Jake would call back. Neither has followed up. Do not go to this gym. The staff is not helpful and no one is present to do their jobs. There is no excuse. Horrible customer service.
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October 2022 by Taylor Wright
Very difficult to cancel your membership. I’ve called, left voicemails, emailed, tried to come into the gym to talk to someone and no one would assist me. I don’t know what I need to do to get these peoples attention.
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October 2022 by Amy B.
How many ways can I describe how much I hate this gym? The members sneak in their idiot buddies for free who then proceed to act like fools and harass the other members. The gym staff won't leave you alone during their rare hours in, hopping up on treadmills to shout at you while you're trying to get a workout in is just... the worst. They lock you in financially and won't let go without your first born and a bag of chips. Please, take my advice, save yourself the headache and go somewhere else.
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September 2022 by Taze Fisher
It's missing some of the equipment that I like but it's a great gym for 90% of people who workout regularly.
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September 2022 by JC Casquejo
Clean gym. Really surprised with the amount of equipment they're able to fit in a small area without feeling too crowded.
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August 2022 by Vanessa Hansen
I have been going to anytime fitness for a couple of months now and I’m really enjoying it. The facility is very well put together, clean, and the staff is friendly. I would 10/10 recommend this gym to anyone looking to fulfill their fitness needs.
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August 2022 by Craig Carey
I like how they have a lot of equipment you would normally not have in such a small gym. A good example is a "trap" or "hex" bar usually for more advanced lifters. Also the kettle bell weight range gives you a lot of options. The gym is thought out pretty well in giving you a complete workout.
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August 2022 by Giovanni Guida
Good gym with essential equipment, I just had one day free pass to try and I can say that was nice. Good equipment friendly staff of course there is always space for improvement. Over all good job !
