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August 2021
I called 5 times and only get a Canadian answering service asking for the number I called.
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June 2021
Budget seems pretty worthless in general. Good prices, but no vehicles available, can’t tow with a 12’ box truck. No customer service even on line. At 6:30am on a Friday. And not a single rental in Phoenix has a truck that can tow available.
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December 2018
Booked a week in advance of rental and on the morning of the pick-up I called in advance to ensure it was available. It was not. No one had the courtesy to call and let me know. Luckily Penske down the street was able to help me.
