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January 2024 by Mimi Rochon
Worst service ever. Worst hair cut ever! You certainly can tell these gals are paid by salary. No care in the world of how late they are or how slow they are ! Never again
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November 2023 by Chris Young
Had a cut and color. Debbie did a great job and took her time to make sure it was what I wanted
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June 2023 by Jannette Tucker
They had a I'll be back sign set at 10:00 ?
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May 2023 by Catherine Voss
It's 10:10 3 people here. Website says open. Sign at the door says open at 10:00. No one is on site. Door not even unlocked.
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May 2023 by Paula Slade
Teresa did a great job trimming my hair
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May 2023 by Liz Hassler
Booked an appointment online yesterday because I had a family event and wanted a trim. The lady at the salon let myself and 1 other customer wait almost 45 minutes before even acknowledge us and then she said she had no idea I had an appointment. Very disappointed maybe she should acknowledge us timers when they arrive instead of wasting everyone’s time. I did not get the haircut because I couldn’t wait another 45 minutes. And the lady was slurring her wordsService: Haircut
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March 2023 by Daphne M.
Rude says it, if I could give zero stars I would. Made an appointment online, got there 5 minutes late, stood at register, 2 ladies cutting hair, no one acknowledged me. Then I noticed a screen that said "check in with your phone number" so I did that. It said that I was number 12 and I had a 17 minute wait. So I went into Walmart and bought something, came back to the SmartStyle shop within the 17 minutes and sat down. One of the ladies yelled at me as she was cutting hair, "Can I help you?" I said I was number 12 and she didn't know what I was talking about. We went to the register and I showed her where I had checked in. She said, "We don't use that" like I'm supposed to know that! They also don't use online sign up for appointments either I guess, because she checked a written list of names by the register and my name wasn't on it! Then she mumbled something about a long wait and left! Wow! And oh, by the way, they don't answer their phones either. I tried that and got a message that I couldn't even understand, waited to leave a message but it said the voicemailbox is full! All the way around, the most UNPROFESSIONAL, dismal experience!
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February 2023 by Angel Lytle
Got my hair coloredThe manager Trisha, she needs more staff it is not fair to her to be running around stressing her self out she needs a raiseBut she was awesome and she did a deep condition and full color on me
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February 2023 by Shell Yeah
Made an appointment online. Showed up and was told that I wasn't on the list. The employee told me she didn't know why the computer allowed me to make an appointment because they have no availability. Terrible.
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February 2023 by Kay Rust
Great haircut and Melissa was a great stylist. Thank you for the great job.
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February 2023 by David Birchill
Place was open. Walked in. Girl was tired. Not more cuts. Brutal. Won’t be back.
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August 2022 by Dave Madrigal
No wait, friendly customer service fast and to the point I loved it
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July 2022 by Cassidy B.
Rude rude rude. All I did was call and immediately was presented with an attitude, happened five minutes ago and her attitude was so bad I felt the need to post a review which I've never done before in my life. Will not be coming here, wish I had the ladies name I talked to.
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May 2022 by Janet Bates
Horrible experience went in for a root touch up since I couldn’t get into my regular girl what a mistake the stylist put color all over my hair I told her I wanted a root touch up she ruined my blonde highlights in my hair that I spent 100s to get I’m pretty sure she used 40 volume because my hair was dryer then when I get it bleached horrible horrible horrible experience now I have to get my hair healthy to start all over ! I also sent an email to the salon’s corporate office no response back at all this place is a jokeService: Hair coloring
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January 2022 by Anne Purkey Caulfield
The shop was closed at 330. Sign says will open at 9 am Friday
