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February 2024 by Michael Schellenberg
Friendly, and helpful thank you
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October 2023 by Christine Rawson
Good people but there is a wait
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September 2023 by Deb Quinn
Great experience and professional bankers! Looking forward to doing business with them!
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May 2023 by Leslie1895# Earth
Always helpful and courteous! Joni answered questions while preparing to open and it helped me greatly! Nice ladies this morning!
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May 2023 by Catherine Voss
Five people in line. Fifteen mins per transaction. One teller for the 5 people the other teller had spent the whole time with one customerRidiculous!!
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March 2023 by Marie Falzarano
So disappointed with this branch employees, the staff are unfriendly.I will be considering taking our Banking transactions to another Bank.I would suggest closing this Branch location and opening another one closer to Eastmark. Also hire Employees that are professional, caring and friendly.I had a cashiers check from another bank to deposit and I was given over 9 days to hold part of the money. That is ridiculous when we have had US Bank for 20 years using different locations.The Manager on duty couldn’t even bother to review and approve getting the money sooner. So disappointed in the Service here.
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March 2023 by Mark Ellis
Elaina helped me with start a CD she was very helpful Everybody there was friendly and professionalGreat rates on the CDs too
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February 2023 by Michael Schwartz
This bank closed my account without notifying me of the reason. Cancelled all checks, debit and credit accounts simply because I moved out of state; probably to inflate some kind of branch performance numbers for the quarter. Great choice. Left me stranded abroad. Manager refused to answer calls. Run away! It's better to use any other bank, I promise.
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January 2023 by Ryker Carlson
I am a small business owner been with us bank for a year now and the manager at this location named Freddy has been the most friendly and helpful person I’ve ever dealt with at any us bank location . Was in and out and everything I needed help with was completed .
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November 2022 by Dolly Will
It's one of the few places that will sell you a roll of quarters to do laundry with!
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October 2022 by Mary M
Had an appt. Lady never showed up nor had my documents ready. Completely unacceptable.
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August 2022 by Cory C
Rory was very helpful.
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July 2022 by Carol McCullough
.people understanding , patient more for asked have couldn't I and Alzheimer's had husband My . problem a has someone when understanding and patient so are employees Most .branch Junction Apache the at experience good a had always most have II
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December 2021 by Rick B
Terrible customer service for existing customers.Went in to open a savings account and after waiting my turn am told no, they only do this work by appointment. Personal banker/manager is not with a customer, counter clerk is not with a customer and other counter clerk is just finishing. No one else waiting, but they only do this by appointment.SIlly me, only takes 2 minutes on the US Bank app. None of the bank employees knew this could be done on the app; that's unacceptable training.This location should be closed, leave an ATM, but get rid of these people.
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November 2021 by bob ellis
Never had a better banking experience