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August 2023
Waited in business line for a while before someone decided it was time to tell me it was actually closed. I don't mind, but I do mind the teller going on about her business and them failing to notify me while the line is building up... unprofessional.
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January 2023
7 people in line and only 1 teller. The teller went to the back for almost 10 minutes while everyone waited confused. When she came back, still only 1 teller servicing the customer base.
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October 2022
I haven't been to a BoFA yet that doesn't have a line outside the door. If I had to do in person banking often, I would close my account and go elsewhere. There is NEVER more then two tellers and most often there is only one.