-
February 2024 by Patrick W.
After searching around the store for several minutes and not receiving any help, I was finally approached but after I was helped, I was then stalked. The employees there were switching around watching my every move. I even heard the staff explain my details to others as if I didn't hear them speaking about me. Not only do they not have anything in stock like their website states. The staff are very unprofessional. I do not recommend going to their physical store unless you want to be treated like a criminal instead of a customer.
-
February 2024 by Leslie Aust
Always check out the clearance section. The prices reduced are never great but there is always a prized nugget.
-
February 2024 by Lisa Howard
Horrible Manager. Rude!
-
January 2024 by David Humiston
I can spend hours in there.. prices are reasonable. Staff is great
-
January 2024 by P Cloud
Customer service personnel are very professional and helpful. They were willing to search the truck that had just arrived for an item that I wanted because it had showed up in their inventory. Outstanding !
-
January 2024 by calvin a
If you make an appointment it's quick and simple getting in and out with product and questions answered or services delivered..
-
January 2024 by Linda Force
The store has a good selection at reasonable rates. Customer service lacks because they have too small a workforce
-
January 2024 by Jordan Guth
I always love walking into Best Buy to see the new gadgets and toys.
-
January 2024 by Kathleen Marcott
I had my laptop cleaned, i.e. viruses, malware, etc. They did a great job...and fast!
-
January 2024 by Will M
Great place. Depending on what you are looking for things can be cheaper here
-
January 2024 by trisha brown
We were looking for an sd card for a switch. They didn't have any more at the time. We ended up going to Wal-Mart to buy one
-
January 2024 by Henry S.
BEWARE: The Geek Squad service is staffed by liars who come to your house, damage your appliances, and blame you for the damage to avoid warranty coverage.
-
January 2024 by King Zing
I believe that every Best Buy store has its own unique perspective, and therefore, should not be downgraded based on personal experiences. Some days, I visit the store and don't end up purchasing anything, while other days, I have great experiences. However, I have also had negative experiences with the exchange policies, even though the membership policies are very liberal and I appreciate that. I have encountered issues with the Geek Squad certified products as well. Although I understand the inherent risk of purchasing open box items, sometimes I have found that the products were not as described, missing parts or broken. I have driven hundreds of miles to purchase open box products, only to find out that they were not as advertised. I do not believe that this is a systematic issue with Best Buy, but rather a problem with the current workforce.
-
January 2024 by David Guthrie
Hard to find a sales associate. I remember when this was the place to find the next great thing. Just gets disappointed each time I go..
-
January 2024 by Joaquin Millet
I picked up an open-box laptop which was basically new, for a few hundred less than the cost of a new one. Very happy with it.
