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November 2021 by Harry Whitby IV
Long story short is that a guy came into the hazard lane and came close to side swiping the entire driver side of my truck. Luckily, he only smashed my mirror and when that happened the plastic cover came off and struck my rear driver side passenger door. The guy admitted fault and agreed to pay and wanted me to fo to this auto body shop. Well, Scott ordered a mirror, but it wasn't OEM. Additionally, when I brought up the mark on the door he insisted that it was touch up paint. In the end, I went to Fix Auto in Gilbert, which is what I should have done in the first place. Oh yeah, the mark turned out to be a scuff that was able to be buffed out and the dent was corrected by the PDR guy.LoL, that has to be the most ignorant response from an owner that I've seen in a long time. I didn't like the estimate that I wasn't going to pay for? I expected and OEM mirror and not the aftermarket junk that you installed on my truck. I went to Fix Auto in Gilbert and they disagreed with your touch up paint comment and fixed it correctly and installed an OEM mirror, which is what should have happened in the first place. The facts remain 1. An OEM mirror should have been ordered and installed. 2. The dent and scuff (not touch up paint) should have been repaired and included in the estimate. 3. Your employees were rude and not knowledgeable of what damage was done and tried to RIP me off with an aftermarket mirror because your friend Anthony (the guy that hit me) wanted me to go to your establishment because he knew you guys. Also, I have video of what actually transpired if you would like me to post it that shows how you treat someone who calls you out when you're wrong.
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October 2021 by Michael Perry
Chandler Autobody does not honor the quality of their work, if you are an out of pocket paying customer and not getting work done through an insurance claim avoid taking your vehicle to them. As soon as you show them an issue with their work they will find a way to blame it on you and try to charge you to correct the issues. Even if you agree to pay for it, they will still avoid your emails and treat you like a sub grade customer. Shame on you Rick and Scott, I am not impressed and I hope others dont make the same mistake I did in believing in a local business vs the larger well know shops. You guys can say whatever you want to counter this, but the bottom line is you will not be getting any of my business after this bs.
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September 2021 by Anne Paton
Honest, fairly priced, and impeccable customer service. This outfit is the real deal. A small business that is successful because they do the important things right. I could not be happier with the workmanship and turn-around time. Would like to not need them again, but if I do, I won't hesitate to call on them. Did I mention their most valuable employee? Herschel (a giant lovable Newfie) is there on Fridays.
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August 2021 by Oren Molovinsky
Great service and they did a great job painting my Mazda
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July 2021 by Russell George
Outstanding Service! Timely, was kept informed throughout the process. The vehicle was delivered as promised, repair looked like new. excellent workRick was attentive and friendly while being knowledgeable about the specific repair and the two stage paint.Highly recommend.Services: Body & Trim
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March 2021 by Tim Chase
Can’t even tell there was damage! Rick and Scott were very professional to deal with, the quality of work was top-notch and was done within the time promised, actually a little ahead of schedule. Thank you guys!
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March 2021 by James Ryan
All around great experience - fast, professional and affordable! Quality of work is excellent! I would highly recommend! :)
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March 2021 by Deb Dorcheus
Always thorough. Always professional. Our go to for all body work.
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March 2021 by Wally Dillman
Great service. They are awesome ?
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January 2021 by Angie Reinhardt
Chandler Auto Body made one of our 2010 Tacoma fleet vehicles look new again. We will be using this company for the other vehicles that need a little TLC. Thanks for the fairly priced work. We look forward to doing more business with this company!
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December 2020 by Larry Mulligan
Rick, Scott and the team did a super job in repairing a badly damaged side mirror on my mb. Now looks and works great. I would highly recommend Chandler auto body.
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December 2020 by daniel farley
I had extensive and complicated damage on my Cadillac SRX. I was thoroughly pleased with the work Chandler Auto Body did on my car. It looked brand new! The job took a little longer than I expected but once I saw the car that didn't matter. It is beautiful!
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October 2020 by Suzan Nakashima
I don't know what I'd do without them. Rick is the best. I have been using them for 30+years. Go see Rick. You will not regret it.
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October 2020 by Andrea Arras
This place is great and I truly recommend! I had a bumper that needed to be repaired and they happily took care of my car. The price was fair and the work is very professionally done. I would definitely come here again for any services I need done on my car!
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October 2020 by Honey Vee
Took my car in to have my back bumper replaced. Scott made sure everything was taken care of in a timely and efficient manner. I would highly recommend them to anyone looking for a repair shop!
