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March 2024 by Donavin Turner
Restored my camaro to perfection. Thanks! Plus i usually do not write reviews but the team deserves it. Very communicative and thorough.
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February 2024 by Kylie Mack
⚠️ ‼️ BEWARE ‼️ ⚠️Don't go here, if you do make sure you have your car Jack in your vehicle upon receiving it, make sure they didn't ruin anything else, make sure they clean the interior might be dusty (oh but they cleaned the outside), make sure they put your vehicle decals back on if that is important to you!Might want to double check if you have your spare tire just in case and your user manual, antenna, anything they can pluck off that they find worth it to them.
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February 2024 by Joanne Kilbourne
After such s five star experience Id only go hereWe love the front office lady Brenda too✅?
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February 2024 by Helen
This was my first and last time proceeding with Gerber Chandler. I was in a collision last fall (2023), and I was referred to this location by the other parties insurance. Unfortunately, I was meet with a great amount of delays and unprofessional service. There were be times where I would be waiting for my appointments for more than 30 minutes past the scheduled time, there were notes and comments that were not communicated within a timely manner. I received faulty parts. I was also informed after completion of the repair I owed a deductible despite being informed that I was not required to make payments because I was the injured party during the collision. After the vehicle was repaired I began having electrical issues and I had to take it to another shop. Lone behold the shop informed me the electrical issues were caused by a pinched wire on the side that was repaired on. Do not recommend vehicle repair here.
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January 2024 by Rajesh Murugesan
Excellent service.
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January 2024 by Duane St.Clair
Nice place and nice people.
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December 2023 by Ken W
dropped off my car on Wednesday and got it back Friday, everything’s good with it and they worked hard to get it done by the weekend for meoffice staff are great! they have a sweet snow queen pothos in the lobby that looks amazing tooGeico picked me up for the rental and I dropped the rental car back there, super easy experience over all
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December 2023 by Ian Anderson
Exceptionally professional and responsive, I was very impressed with how well they keep you updated on progress and answer questions
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August 2023 by Ammar
Enitre office, including Management Emily and Zack were friendly and exceptional to work with. Restored front collison damage on a 2010 white Mercedes s550 to new. Big accomplishment on a complex and high-end vehicle. Thank you.
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August 2023 by Mary Leece
After over a year and a half wait for my side mirror to be replaced, it was quickly and efficiently taken care of by the new general manager Mallory. I had been given the run around by several apathetic, unconcerned and uncaring staff prior to her team taking over. Mallory listened, did not try to divert, and followed through perfectly. I had specifically picked this location as I had wonderful experiences in the past up until my last issue. Mallory and her team have completely turned it around again! Please acknowledge this dedicated team!Service: Body & Trim
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August 2023 by Arlene Pratt
Emily, Bonnie and the big boss were fantastic. Can’t forget the true worker bees in the behind the scenes magic…They listened, acted and treated me with the assurance my vehicle would be put back together better than imagined. Thanks to a fantastic experience and I can’t wait to refer them many customers. Thanks so much for the wonderful service you all!Services: Painting
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June 2023 by Cecelia Martinez
The staff were helpful and kept me informed with every step as they progressed in the repairs. I received my vehicle 3 or 4 days earlier than originally stated.
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May 2023 by Ed Perea
Huge shout out to Mallory and team! Very satisfied with service and promptness. Staff was friendly and kept me well informed throughout process. Thank you for a great experience!
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April 2023 by Stuart Russell
Vehicle was in for a lengthy repair after a collision. The parts for my vehicle were on back order which lead to the delay and were understandable and not the fault of Gerber.However after collecting the car in 1/11 I noticed several issues including overspray, and fender flares not being fitted correctly. The car was retuned on 1/30 to get these parts corrected and collected the car on 2/10.After collected the car on 2/10 the passenger door did not open from the inside and the window did not go down fully, and there was still overspray on the windows. Reported the issues again and scheduled to return the vehicle in March.Returned the vehicle on 3/10 to get the window/door/overspray issue fixed. Went back to collect the car on 3/24 only to discover it had been damaged again whilst parked in the Gerber parking lot.Spoke with the GM Jim Jorgensen on 3/24 who assured me my vehicle would be a priority and offered a dealer inspection and that he would follow up with an update. I never received a call back from the GM, who I was told left the company and the dealer inspection was never scheduled until I requested it again.Current status, the vehicle is still in line at dealership awaiting multipoint inspection. Still waiting for a call from the new GM.
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April 2023 by Darrick Schiferl
I had an appointment scheduled for this place for about one week. Monday morning i got a phone call from them 30 minutes before my appointment requesting to reschedule due to “staffing shortages”. The earliest that they would reschedule me was three weeks away and the lady, Gia was very rude. Instead of apologizing about the situation, she started arguing with me saying April 11th was two weeks away when i told her it was 3 weeks away. I dont know how good of work they do, but not worth going through them in my opinion just based on this.
