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January 2024 by Adrien H.
Employees can make themselves drinks while we wait over 30 minutes for ours. Lady told me they were still working on it, but they weren't. We refunded.
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December 2023 by Oba Ibironke
How you gonna tell me that it takes 40 minutes to make an oreo frap. It took so long and all they would say is It'll be out soon. Then they asked me for my order a second time after I had paid. They're confused and extremely slow.
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November 2023 by Anthony H.
As someone who works in the mall and is here on a nearly daily basis (not much else to eat here) I can tell you for certain that this is one of the worst Starbucks locations I've ever been to. Half the time I go there I am treated rudely and my food and drinks are rarely ever made right. Do not come here if they don't have the common decency to treat people the see on a daily basis well than just imagine how they would treat you and your order.
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October 2023 by Jose Alberto Alavad
The people who work here is very nice, despite the big line they keep smiling and saying “welcome to Starbucks” they made my drink well, thank you guys!
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August 2023 by Joseph Alexander F.
I get it's a kiosk and continuously out of product. However, the customer service makes up for it! Great Starbucks team at this location!
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August 2023 by Givin F.
I get it's a kiosk and continuously out of product. However, the customer service makes up for it! Great Starbucks team at this location!
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June 2023 by Alex San
All friendly! def is a must at this out mall!
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June 2023 by Ariel Ariel
I was told my bill was fake because there scanner was broken I went to a different store and they said it was just fine terrible customer
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June 2023 by McLovin
Best, Starbucks in the city. These ladies are some hard workers
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June 2023 by Scully Blu
I have been going to Starbucks before them little kids they have working there was born. I have NEVER heard that I can’t have a Trenta cup of ice. I have never been refused a Trenta cup of Ice. I will call corporate Starbucks in Seattle to complain because it seemed racist to me because I am black man with dreads. Also the little Asian female shrugged her shoulders at me like I don’t know what I am talking about. I got to Starbucks everyday get the same thing everyday. I understand when they say my drink can’t be put in a Trenta cup but to tell me I can’t have a Trenta cup of ice is ridiculous. She also told me that her system will not let her ring up a Trenta cup of Ice I am at another Starbucks down the street and I ordered a Trenta cup of ice and he actually rung it up. So it’s in the system. Racism is a not right in American.
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May 2023 by Vanessa “Evil Lynne” Browne
It's outside the mall. Fast service and wonderful service. I don't remember her name but she worked like 5pm or so on Wednesday. Blonde and gorgeous blue eyes. Not trying to date her irs just what she looked like. :) l love the lemonade with passion fruit.
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April 2023 by Ramiz Jabbar
They didn’t accept the payment on my Starbucks app.
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April 2023 by Gary Choy
Convenient location in outlet mall. But small location and only a two staff so usually have some wait times.
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April 2023 by Dustin Hauptli
Well, I like a place to sit. This is not that Sbux. There is one nearby at: 4005 E Chandler Blvd, Phoenix, AZ 85048 where you can sit down inside and outside.
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April 2023 by DannybOi Rodriguez
Nice little spot.
