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December 2023 by Sand and Sun Investments
The Uhaul attendant was very helpful. I ran into an issue with my hitch lock and he made every effort to assist in solving the issue. After resolved the attendant hooked up the trailer for me and ensured I was ready to roll.
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June 2023 by Shad Bennett
We orded a truck and a trailer months before we were supposed to move. A couple days before we move we got a message stating that the trailer wasn't available, and that they wouldn't budge on literally anything. No apologies, no discount on anything even though they literally screwed us. Not pleased at all. Never using uhaul again.
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March 2022 by David DeMarco
This U-Haul location is the worst. I have rented U-Haul trucks many times over the years and I've never been over charged nor received such poor customer service before. This location does a terrible representation of whom U-Haul is as a company. If you need a rental truck I recommend to choose a different one. That provides better service and will not over charge you. Oh and by the way the over charge was billed to me 3 months after the transaction took place.
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October 2021 by Karen D.
Great service. Nothing more to say other then the trucks were clean, serviced and ready for pickup went we arrived. Returning was the same, easy.
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October 2021 by Joe Kubota
Had a terrible experience renting a truck to go to Utah. It seriously wasn't safe to be driving down the road in. Made a complaint explaining what happened by email And was lied to! Terrible customer service!
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September 2021 by Mitchell L.
While my car was in the shop, needed transportation for work. Set up a pick up truck online. Easy, friendly service at this facility. In and out in a few minutes. Was able to return after hours, just Drop keys in the slot. Truck ran great, was a pleasure to drive. Will highly recommend using this place for any service they provide.
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May 2021 by Joey Kubota
Had a terrible experience renting a truck to go to Utah. It seriously wasn't safe to be driving down the road in. Made a complaint explaining what happened by email And was lied to! Terrible customer service!
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April 2021 by Joy Forsyth
After I had rented the truck for a day I went in to get another day and all the sudden they wouldn't accept my prepaid debit card. The one that paid the previous day and deposit. So my daughter covered the day and I paid her. When I brought it back they owed me a good little about as we had not driven half the milage and they gave put what was owed to me on my daughter's card. It should have been given to me.
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April 2021 by Carol R.
This is the first time I have used uhaul and I was quite impressed from the beginning to the end.. I made a reservation got there and within no time I was on the road.. and dropped in another location.. very easy! The guy who checked me in was very nice and polite.. took time to explain everything and even extended the mileage a bit.. Thank you uhaul for making my experience great!! I would recommend the uhaul in Sun lakes for anyone who is moving.. Top notoch!! Well done!!
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December 2020 by C Peterson
Spoke to Roy and he was very helpful and was very nice guy.
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May 2019 by levi .
I rented a uhaul and traveled 17.2 Miles. I was charged for 58 miles. Guacho refused to let me talk to a manager said that all he can do is go by what's in the system. I know what i traveled because I keep track. It's only $43.00 but it's the attitude of the company and the complete disregard to even provide an attempt to find the error. I would not send anyone there and it looks like I'm not the only one.
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July 2016 by Midas Springs
Sent my wife in to pick up a truck they decided to take advantage of us and not give us back what they should have.PLEASE DO NOT USE THIS REPAIR SHOP OR UHAUL.
