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July 2023 by li k
Always cluttered and management is rude
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March 2023 by Livin thedream
Employees at this store care more about stocking than they do about enabling customers to check out. No self-checkout is ever open here and they make you stand at the counter for several minutes before one of multiple employees can be bothered to stop stocking and come to the register. What are they in business for if not to HELP CUSTOMERS buy Dollar General products?
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March 2023 by Shawn Sweeten
The store is usually well stocked, however there is usually a line of approx 4 people in checkout. Manager is extremely helpful and pleasant.
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July 2022 by Peggy T.
Greeting me upon arrival. Large variety of food and household items. Bargain prices. Good customer service
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June 2022 by Rick Osborn
Jacob was great! Great customer service,even under pressure. Kept his composer and very professional. You are the best Jacob!!!!
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January 2022 by Amanda Ralph
I frequently shop at the location off of Main St. in Cottonwood as it's very close to my home. I usually have a decent experience, they have cute things and I love the $1 section. That being said, I'm disappointed with how some of the employees behave. I understand wholeheartedly that people have bad days and get overwhelmed...HOWEVER, this should not be taken out on the customers! When I went in today, a display had fallen over, which the cashier/manager did point out so I could avoid it. Seeing that he was obviously very busy, I thought I would try and help by picking it up but I hesitated for just a second to think out the easiest way to do it. Well the manager LEFT THE REGISTER with a line full of people and ANGRILY picked it up and was snapping at me about how he didn't have time to pick it up yet because he was busy with customers. I WAS JUST TRYING TO HELP!!!!! I just left the store and went and cried in my car for 10 minutes in disbelief. SO to sum up....I will never shop this location again. Don't treat your loyal customers, OR ANYONE, like s**t!!!
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January 2022 by Virginia Storey
I recently shopped at dollar general, and at checkout, I asked the clerk if the credit card machine was set up to take touchless payment. ( not all do, and I was just asking) . He very sarcastically remarked that he didn't know, and perhaps I should wink at it. I tried touchless, and it took it no problem. Then he continued on, remarking that he doesn't pay attention to technology, and the more technology the worse things are...... some one in line behind me grunted "Yeah" ..... okay- what now? You work here and you can't say yes or no to a question? I took my bag, because he left it in the bag holder, and didn't offer it to me, and walked out. I was very disappointed with the huge lack of customer service.
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September 2021 by magnolia2016M M2016
This store went downhill after Jill left. Managers cussing on the sales floor, texting on cell phones, complaining about the job to customers, and talking about their drunken escapades at local bars while checking customers out. Little or no knowledge of product availability, They are dismissive and rude. Past managers have admitted to getting food poisoning from their own poorly stored cold products. I still shop there but the managers need to be replaced.
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April 2021 by Jeff Grays
Good clean, well stocked. Staff very professional.
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April 2021 by Stac H
Had good service from the clerk and someone on the floor. The store is well stocked and tidy.
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March 2021 by Heather Williams
There's quite a variety in this little store & fun to shop in. You could spend a couple hours easily just looking at their wide selection. Great place to shop low end!
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March 2021 by Ana Maria Villanueva
Bought 3 baskets large, medium, small on sale two 2x5 rugs for side of bed .And a Chanelle rug for the bath .All for just 70.00 Great deal
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March 2021 by Sam Kaplan
Nice and clean. Shelves were mostly full. Short lines to pay.
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March 2021 by Courtney Cicchini
Good prices, friendly staff. Management is very helpful.
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March 2021 by Carynn Davis
Super clean, great variety and selection, and friendly staff. Thanks!
