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February 2024 by Chasity Bulerin
I keep getting past due on my account bc the store Manger I talked to 7 times doesn't fix it my payment s have been raised 3 times .horrible service
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January 2024 by jessica Hall
The staff is amazing!!
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September 2023 by Jordan Gyce
The salesmen Eric had great customer service and really came through for a bed for me.
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March 2023 by Polly Powell
Easy to set up profile
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February 2023 by Desiree Elmendorf
Great customer service ?
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January 2023 by Christina Steinberg
The crew at the cottonwood AZ is always a pleasure to work with
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November 2022 by Jenny Molina
Eric was very knowledgeable very nice customer service
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February 2022 by BBW DEVIOUS
Amazing people very helpful tiff John Eric mike everyone really sweet I caught covid an was scared I would lose my stuff an they really took care of me
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February 2022 by polly durgin
Great people they will give you great deals as well
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August 2021 by Casey Cramer
Great staff and fair prices
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June 2021 by Lisa Rue
I love this Rent-A-Center I had such a great experience with them. Everyone there is very friendly and kind Tiffany is amazing. She's a "get it done" kind of person, and she's extremely friendly and relatable.We will definitely be back.-Lisa Sanford
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May 2021 by Zach
This place has been a nonstop issue from the beginning. I have purchased multiple items from them, each time they have not had in stock the item I requested and got something else instead. I have had three deliveries not show up on the day they were supposed to. The last time a delivery didn't show up I called in and spoke to the assistant manager who told me that the manager scheduled the delivery for a day they don't do deliveries? I received a washing machine that is incredibly noisy. The delivery driver noticed how noisy it was and said something was wrong but never did anything to fix it. After months of contacting the store we finally had someone agree to come out and fix it. He missed the scheduled appointment and then when we called to ask why he said he forgot and he set another appointment. He also missed that appointment. So we called again and he said that he had been by the house on two different days and no one was home, this is a flat lie, my wife was home the entire day both of those days as she is pregnant and we are sharing one car currently. We've had a total of five appointment that rent a center has missed. Its insane.
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May 2021 by Tee Metzler
If there was an option for no stars, that would be the option I’d choose. I have gone round and round with the employees at this location in regards to broken equipment I continue to get charged for, yet they refuse to service. The employees are unprofessional on the phone and miss several appointments. When I call in regards to these missed appointments I literally get the response of “oh sh*t” over the phone. In addition almost every time I call, I am met with employees having conversations with other people in the background despite me being on the phone. I have had a washer/dryer set that has needed servicing for months. The employees have lied to management stating they have stopped by my home, when indeed they have not. Over all and very unprofessional, unethical, and unpleasant experience. I would NOT recommend. Take your service some where else !!!!
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April 2021 by Dubyah Bee
Great service and willing to help in any situation! Best store manager for the best team! Wendell is top notch and professional and his team is passionate and dedicated. Gorge is hilarious!
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April 2021 by Jacque Nelson
Tiffany was absolutely ?amazing, will refer always.
