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March 2024 by Isnothingsacred L.
Horrible customer service. Save yourself a headache and take your business elsewhere.
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December 2023 by Fred (Dogtoast)
Why do I even begin with Walgreens? This place is so perfect. That every time I get my pictures taken. My family comes back to me. My poor wife left me but after I got a photo of my passport from Walgreens she came back. Thank you Walgreens you are in my debt Much love.
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August 2023 by Mariah B.
Worst passport photo service! The staff is rude and unknowledgeable about the photo guidelines.
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July 2023 by Federico B.
I called Walgreen's and asked about taking Canadian Passport pictures, and they said yes. I downloaded and printed the instruction for the pictures from the Canadian Web Site, the manager did not even wanted to look at them but tock the pictures and send me on my way. They were wrong, good thing we didn't send them to Canada and waited a month or so only to tell us that they are no good. Very expensive hotels here in Sedona. Worse than that the manager send us on our way ans asked us not come back into Walgreen's!!! We got our money back but were left out in the cold! Terrible experience!
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August 2022 by Mary U.
I'm done with this Walgreens! Drive thru is ridiculously slow. The poor clerk has to work the inside counter and the drive thru. This takes forever and there are usually at least 5 cars in line ahead of you. You can't reach anyone in the phone....ever. One day they just closed the entire pharmacy. I learned from another pharmacy in town that it was due to the pharmacist being on vacation and they had no backup. They are unable to open the pharmacy if there isn't a pharmacist present. Poor management to say the least.Waited 40 minutes recently inside to get a pre scheduled booster shot.Did make a complaint with the head quarters folks before switching to Fry's.Never again!
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August 2022 by Brian M.
What a horrible pharmacy. Had a standard flu shot appt and had to wait over 45 minutes past the appt because the older lady couldn't figure out the insurance (even tho I've been there multiple times).The employees are slow, uncaring and worst of all you can't understand the pharmacist because she mutters and speaks so fast. It's as if they all hate their jobs.I'm done wasting my time here. Moving over to Safeway.
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May 2022 by GypZy Awakenink
The lady pharmacist I spoke with was not very kind or helpful. Apparently there are medications they cannot carry and you have to find a pharmacy that does. Not helpful at all ma’am.
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December 2021 by Randy Gifford Gould
Went to the Cottonwood store for booster shots. Made the appointment online. They were 30 minutes late for me, over an hour late for my wife (who came later). The serious problem was that my mother in law is on oxygen. We topped her up prior to going in. She ran out, 15 minutes prior to getting out of there. I understand that they were short staffed, but this was potentially life threatening. I would flunk Walgreens on this, however the staff behaved professionally, despite the lack of corporate support. Walgreens should do far better, or stop offering appointments. There were over 8 people outside the Pharmacy, most were masked, but not properly distanced. There was not room for that.
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November 2021 by Desiree K.
This is the worst pharmacy in town waited 36 min on hold to speak to someone, in line at drive up for 39 min get to window been waiting here for over 10 min and nobody has acknowledged me yet! Iv given them multiple chances this is the last one!
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October 2021 by Vincent N.
Maybe the technicians are doing their best. Just maybe. But, if they're short-staffed then Walgreens needs to spend some of those profits they're making right now on additional support for these techs. Waiting in a line for a covid19 test should not take as long as it did. The first car in the drive-through line did not move for 10 minutes, and there 3 more ahead of me. That kind of personal time wasting is unacceptable for me. I'll take my valuble business elsewhere.
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October 2020 by Mickey Archer
No waiting line fast and efficient, also very helpful and very friendly employees to help with whatever you need to find at Walgreens
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February 2020 by Paige Smith
Pictures turned out fine
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February 2019 by Shawn Casiday
Awesome help. Sent in Photo online. Had it ready that day.
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December 2018 by Sue Grondin
Pove the convenience of a small area to shop
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December 2018 by Jennie H.
Everything takes time nowadays they’re always accommodating very helpful!