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March 2024 by Soulfide
They took care of my vehicle really quick. I appreciate the quick service and fantastic work
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March 2024 by Luis De La Torre
Talk me through every change they made as well as the status updates.
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March 2024 by Steven Gibbs
Repairs completed as promised and delivered prior to promised date. Staff was efficient and polite
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March 2024 by Brenda Davis
Great experience from the beginning to the end!
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March 2024 by Ryan Noffsinger
Giblert center was quick and commuicated well.
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February 2024 by Marie Tice
This is the second time of using caliber collision. I have had a great experience both times. Today I went in and had Jon Rowe as my service advisor. He was absolutely amazing! It is rare to find somebody who is honest and provide great customer service! Thank you Jon!
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January 2024 by Valerie Romo
I feel awful writing this because I went to the Queen Creek location last year and didn’t have a great experience. The GM was super nice and fixed everything. This time I took my car to the Gilbert location. I was rear ended in my 3 month old 2023 Camry. There was almost 14k in damages. It took over a month to get my car back. The first thing I notice is that the gas cover is not even flush with the car. The sales advisor did the same stuff the manager at the QC location did and tried to tell me it was supposed to be like that. Eventually, he had someone take it back and adjust it and it was still not in the center - not a big deal, but if they can’t even get that straight who knows what they didn’t get straight when my car was smashed. Today I noticed that the strip on the number is not even straight. Again, if they can’t line this up, how am I supposed to feel safe in a car that they put back together. For almost 14k, my car should be perfect!
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January 2024 by Wayne Greenholtz
Excellent
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January 2024 by Avant Hearst (AJ)
Great customer service and staff. I can't express my gratitude and thanks for the extra time.
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January 2024 by Lis Izzo
Tim and Rudy were very helpful and informative through the whole process of fixing my vehicle. I felt like it was in good hands. Appreciate their help a lot!
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December 2023 by A C
Dropped off our van for an accident repair on December 20th at the Caliber on Abalone Dr, Gilbert & we were thrilled Caliber had it repaired the next day - during the busy holiday season!Our car looks great & Robert, our service advisor, was very cordial & professional!We are very pleased with our service & highly recommend Caliber.
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December 2023 by Todd Wendel
Excellent experience with Caliber Collision! The repairs were done in a timely manner. Only delays were waiting for some parts. Rudy was Outstanding! Kept me fully informed from start to finish.
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December 2023 by David De La Torre
I'm very impressed by the team at Caliber Collision. From the first time I met with them they were very friendly and professional. They repaired the back of my van after being rear ended. Repairs were completed on time. Shortly after I noticed that a part was loose but didn't contact them about it until several months later after it fell off. They did not hesitate to replace the part without asking any questions at no additional cost. Tim Davis was very professional and had the issue resolved immediately. Excellent customer service!
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December 2023 by AZ Sunsun
Great customer service. Rudy called the Lexus dealer to make sure the parts were available so that we wouldn't have to leave the vehicle too long. With the nation's parts shortage we were very surprised that everything was available. With that being said, Rudy gave me an estimated date and constant updates. The work was completed prior to the date and with Great results. Definitely happy with the work.
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December 2023 by Silvio Guiso
Got into an accident a few weeks ago and the damage was significant. Caliber collision handled everything perfectly. They dealt with the insurance, were very communicative on the status of the repairs, and gave our car back earlier than promised, and as good as new. Thanks to the entire team, and a big kudos to Robert and Tatiana for keeping us posted every step of the way!