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January 2024 by Nancy Mays
Hi All, Online orders are terrible here!!! I've placed a few orders for groceries at this Frys store and when I arrive they can never find my order. I have to then go into the store and the Manager will say they can't fix or work on online orders.... terrible customer service here and lazy staff that do not want to do their jobs. I'll be going to Safeways from now on.
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January 2024 by Jeffrey Rambo
OOF. Do not shop here if you are pressed for time and/or if patience is not a virtue of yours. The checkout lines here get ridiculously long, so much so that I will do what I can to avoid returning to this location. Lines that are 10+ people deep really are unacceptable under normal circumstances (I do understand if that happens during the holidays or other special times, not the case here though). Yes, this store is very busy, but the management really needs to take that into account with how they staff the store. Also, the Fry's/Kroger corporate level would do well to consider renovating this location; the customer traffic is definitely there and the surrounding area is affluent, so the way the store looks and feels should reflect that. Until then, though, the crazy long lines need to be addressed, and better cleaning would help freshen up the place as well.
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January 2024 by Ethan Gunn
Its a normal fry's but please be cautious. I've done both self check out and been through a cashiers line and had to return because we were missing a bag of groceries when we got home. Its annoying that it happened at all, but twice out of the three recent visits we've been there? Used to be our favorite frys before we moved. Just happened to be in the area and needed some items. Its clean, great deli. But disappointed.
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December 2023 by Jer F
Forced here because of location to my home. Has to be the worst run Frys in the state! Always some kind of an issue from shortage of sale items to rude employees. Really comes down to terrible management!
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November 2023 by I Glick
This Fry's it's definitely bottom barrel as grocery stores go. The store looks like corporate completely forgot about it or at least doesn't provide a lot of support. The shelves are not stocked with a good variety, the store is old and looks dated and the employees are indifferent, at best. There's only one or two employees there that have ever said anything positive and the only reason that we even go there is because it is so close. I would much rather drive an additional 2 miles to go to Albertsons where the employees are friendly and the store doesn't look like a throwback to the '90s. I wish Kroger would take better care of this location. ?
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November 2023 by Julio M (awazus)
Got what I needed and was out in 10 mins. No lines on Thanksgiving Day!! That's a first but a very happy customer.
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September 2023 by Emily McMillen
Daniel from customer service was very rude to my mother and I. Their advertisement for digital coupon said $4.00 off card price on a pack of beer which is around $16 after its rung up. But they charged us the regular card price and not the clipped coupon. We even showed them their ad and our phone frys app to show them it isn't expired and daniel treated us like we didn't know what we were talking about and was under the wrong assumption, so we tried clarifying with him and then he acted like it was our problem and not theirs...
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September 2023 by Gerrie Okeefe
The pharmacy is great, I live on the other side of town, but I make the drive because, Christine and everyone that works here is great.
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August 2023 by Edgar Sanchez
I have been going to this fry’s for many years! Always “had” great experience staff “was”friendly but lately Miss Kristy over there has made it nightmares to check out she just has the nasty attitude towards customers I witnessed a couple days ago with another customer but today I guess it was my turn! Doesn’t bother to greet you!threw my groceries around!! And I can go on and on when I notified management they had they nerve to answer “ohh yeah everyone complaints about her”!
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July 2023 by Samuel Reddy
Although discounted $2, sushi combo I picked up was clearly from yesterday or l more, and was sellable even tomorrow. So they are selling 3-4 day old sushi. Not nice. Rice is already dried up.
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July 2023 by Tabitha Benington
This grocery store offers everything you need for most of your good old fashioned American cooking needs. There's even a solid selection of vegan junk foods. The fresh vegetables both times I've gone have been hit or miss in their freshness; that is, fruits or veggies can sometimes be a little bruised, but generally I trust everything I but here to be a pretty solid quality.The staff tends to be very helpful from what I've seen, nearly every time I've shopped here they are out on the floor helping someone find something they need. I'm not sure what Fry's staff get paid, but more often than not they go above and beyond what I would expect.
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July 2023 by JoAnne
Love the convenience, the size is not too big or too small. Great variety, great quality & fresh products. Awesome incentives. And the staff is always so friendly and on point
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July 2023 by RAE10182504
Frys is always a great place to save and get great deals. My wife and I find such amazing deals. I would highly recommend it.
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May 2023 by Philip Damra
Pickup is fast and convenient. Really great service from the associates that bring out your order. Highly recommend!
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May 2023 by Charles Pelletier Jr
Not sure of her name, but lady in pharmacy rude. Keith in the bakery is amazing, you need more Keith's. Your in store shoppers forget they are not the only people there, run you over and are mostly rude! Overall quality of service has slid significantly over the past few years. I would give 5 stars just for Keith but too many other issues to do so.