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September 2023 by Noah G.
My aunt and I were helped by one of the managers named Luke, he was a super friendly guy and extremely helpful! a 5-star employee! Thanks Luke!
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June 2023 by Hannah
Please improve customer service! Wanted to get the COVID booster but a pharmacy assistant decided I didn't need it. Please let him know that he doesn't have an MD (does he?, my MD does and she said to get the booster). Fry's Pharmacy is better than this.
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May 2023 by Eunique R.
The pharmacist , Hein spoke to me like an uneducated child. At the end of our conversation she assured me she would be sending a request to my doctor for a prescription refill, then to my dismay when I phoned several days later I was informed that not only did she not send the request but, the pharmacy was refusing to fill my prescription medications from this point on. How unprofessional. In the state of Arizona there are only 9 legal reasons a pharmacist can refuse to fill a prescription and spite, and, or just not liking a person unfortunately is not one of them. Should I have a Siezure because of her negligence it could fall under medical malpractice. The store Manager seemed emphatic however, said it was out of his hands.
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April 2023 by Arrianna G.
Horrible place to shop or work.!! This store needs to be reported to corporate. The way things are done. The managers the professionalism. It's all TRASH . Never will go here again.
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March 2023 by zach falkenhan
The Little asian female pharmacist( I lack a better way to describe her as i was unable to get her name) is extremely short/rude as well as difficult to deal with. It had been 28 days since my last refill so as per law I was eligible to get my refill. She would NOT refill my meds until the doctor sent/gave approval..... state law says I can refill on the 28th day since my last fill. However, i believe that she just wanted to make things more difficult for me. Which is uncalled for. There is a shortage of the medication I take, and if I had to wait any longer, they could have run out before I was able to get my refill.
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March 2023 by Al S.
The lay out to this store makes no sense. No order to where things should be. Whoever designed this layout was not very smart.
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January 2023 by Henry J.
PROS: Drink selection, pastry, and locationCONS: Most of the time not enough carts; disorganized shelves by 3 pm; empty boxes in coolers, average 20 minutes wait in line for checking out because only two cashiers out of 6 working
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December 2022 by Jillian S.
I don't know what the problem is with people who work clicklist but everytime I have a problem with my order, either they forget to get all your groceries loaded into your car, they LOVE getting rid of their rotten produce, rotten and moldy fruit with clicklita customers. Today I have two eggs that were broken UNDER both my egg cartons in my bag. This is unacceptable
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October 2022 by Jerry D.
Went in to get some donuts Sunday morning. Bakery had no fresh bread and no donuts. Had to leave.
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September 2022 by Rayna P.
If I could do zero starts I would I just had the worst experience here with cashier Tiffany and manager Reina We went in for the 4/ $12 sodas and the price is not coming up right so we call over the cashier and ask her for help and she tells us we need to spend $25 in food So us confused our total was about $37 and my husband and I then ask if we need to go to customer service to get the right price cause our total was past $25 or if we needed to get another 4/$14 and she cuts me off and ask if we want the sodas or not and starts going to the screen to take the items off before we can even get the issue resolved so I tell her to wait and she just says she will get a manager if we need help when that's clearly her job and we felt it didn't need to get that far for us asking a question As we're waiting for a manager we pull up the AD and It doesn't specify that we need to spend an additional $25 only a $25 minimum Reina comes up And we explain the situation to Her and how it's not right for the ad to say one thing and them tell us another. It ends up turning into an argument because No where does it say $25 in grocery's or pre tax. Our total was about $37 something It ended up turning into a huge argument and we asked for the entire thing to be cancelled and if we could talk to the store manager because at this point it wasn't even about the price it was about how rude and disgusting they were being about the situation She then tells us that they left and there's no one else besides another manager so I say okay and we get the store number and I told her I'm going to just call I walk away and I turn around and see her and Tiffany make a face and start talking crap about us So I turned back and I said I really don't appreciate you talking about us as soon as I turn my back that's very inappropriate of you especially you as a manager and she tells me well I'm sorry you feel that way and I just look at her in disbelief and tell her no your not going to say "I'm sorry you feel that way" when you two have been nothing but rude so of course I'm going to act a certain way we're both grown women I don't understand why you need to act like that I will be contacting your hire up and we left This was the worst customer service by far we have ever received even just being treated like that as human beings it's was very degrading and very embarrassing for a situation like that to escalate to what it did.
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August 2022 by Jana Naylor
Just had a great experience with Chris in the pharmacy. He was so incredibly friendly and helpful. I was having a difficult time tracking down my RX and he was able to locate it and contact my former pharmacy to ensure he got the RX that my doctor had called in. Just earned my biz!
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May 2022 by Myke Montoya
On April 28th around 930am i went in to pick up a prescription for my girlfriend who had it called in on April 27th. The clerk who helped me told they would be ready in about 1 1/2. Time had passed so I called in to see if they were ready in which I was I was told it would be done by 2 now and that I was liar for being told it would be done within said time frame. Horrible Customer service.
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April 2022 by Bailey E.
Terrible bathroom. Soaked in graffiti. No toilet paper. Trash everywhere. Paper towels out. Soap dispenser missing its cover. Looks like it hasn't been cleaned since 1990.
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March 2022 by Dianalynn R.
They have gotten a bit pricey, but they have a few items I like to get in the store. So I keep going back. I am glad they have a good baking aisle. And they have a great deli. Honestly, those are the reasons I go. Hub gets his favorite water there, too. They have a fun seasonal section and quite often have off-the-wall items that are fun to look at and get for gifts.
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March 2022 by Mark C.
T he Pharmacy is the most unprofessional customer serving pharmacy I have ever been to In my 53 years on the earth so after fighting with them for 4 days I went to Safeway across the street and had my script filled in 20 min.
