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January 2024 by Kenny Diaz
Chandler & Mario have always been solid for me in the auto shop. Since I’ve moved to Arizona I’ve had all 4 of the family vehicles here and I’ll continue to come because not only is their customer service top notch, they take the time to explain things in depth so you understand. I’ve seen them packed with multiple cars waiting for service and they still take the time to talk to everyone. Family friendly service all around.
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December 2023 by R P
It was the worst service ever, they charged me $200 for car detailing, and the vehicle was still dirty. I'm not sure what detailing means to them.
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December 2023 by Frankenpickle
David gave a personal view of the new car wash in the way it’s run and it is beautiful. If it’s been a while since you’ve been here, please come up and check out the new service center. There’s a lot more than just wash is going on here thank you very much and have a great day.
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December 2023 by Paige Tullis
David was amazing and offered to clean the inside of my windshield super quick on my way out when he noticed it was dirty. Very personable team that go above and beyond for their customers. Just recently got the monthly membership and it’s been totally worth it! Highly recommend this location.
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November 2023 by Jenny Rutherford
Unfortunately the guy who greeted me yesterday morning, I can't remember his name, was extremely unprofessional. He was uncomfortably close-practically leaning into my car. He also spit when he spoke-it got on my face. The phrase, "say it don't spray it" came to mind. That I could have ignored if it weren't for what he said. He recommended some things I should get cleaned on my car. I said no thanks, I don't need that. He said, and I quote, "let's be real. You need it but you just don't want to pay for it. I work hard here". To which I responded, "we all work hard dude". His response was, "well I'm sure you make more money than I do. I work at a carwash". He also didn't direct me where to go once I paid him. I had to interrupt him with a different customer in order to get that information. This left a very bad impression and I wish I had left right then. They also did not clean the inside of the trunk at all. The back windshield is streaked and the inside was definitely not wiped down. I will not be going back.
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November 2023 by Ryan M.
Absolutely terrible detail. Paid almost $100 for poor vacuuming, interior clean, and still bug splat on the windshield. Will not be returning!
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November 2023 by TIFFANY GONZALEZ
2nd Review: Definitely see some new changes these last couple visits, and thank you for taking care of me! Super happy on todays visit, attention to detail is very appreciated. Vehicle was clean, shiny, tires were much better and cant wait to add the upgrade next time to see what else im missing out on. Only takeback, I wound change is if the windshield guys wouldn't bother as much, even after declining several times, its annoying1st Review: ⭐️⭐️After you've been here for awhile and become a regular, the service dies down and quality isnt what it used to be when you first sign up .. the last couple visits I've added the additional $10service to get the plastic exterior and dash/doors interior shine, they missed both times and I've had to reiterate to make sure they get it on todays visit(see result pics attached)... and I hate to ask to make sure they get it, but if that's the best they could do, then it is what it is... ??♀️ The dirt under the tire area has been there through several washes(loose dirt) and they don't want to power wash off to help get it off along with bugs in the front before going through the wash bay and it's the same guy everytime, just guiding the vehicles in,... nothing else...I dont know why they have a powerwasher if theyre not going to use it, only time i ever see it in use, is if there hand washing a vehicle... I have to clean it off myself by the free vacuum area, big inconvenience for my time and money. I might as well power wash it separate before I bring it here for the "wash and shine"... addition, my vehicle is pretty tidy and no excessive hard mud, being that I come here about twice a week, so it's pretty clean, inside/out.The staff at the entrance when checking in are always so polite and happy to help. In which they don't see the outcome for service from which you purchased, to ensure your satisfied. The only communication between them and the detail guys upon leaving is the receipt they stick on your window. I don't see why they don't have a detail floor guy by the vacuums ensuring everything is good to go before calling the customer.In addition, I still leave a tip for services, such as the windows clean inside and out, vacuums vary, but mostly picked up, for floor mats are clean, dust free..Lastly, I will try another location before canceling, this is just the closest and more convenient to get to faster.
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October 2023 by Gina S.
I have my Camaro detailed, and Miguel did an AMAZING job. She gleams and sparkles from front to back, inside and outside. It was done in about 2 1/2 hours. I highly recommend this service!
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October 2023 by Ruby M.
Worse car wash ever! I was there Friday, higher price, less service!My car had so many noticeable bird crap spots on it that I finally asked "why can I see the bird crap and y'all can't?" I actually took the wash rag and started wiping my car! Now I understand why I was asked if I wanted to leave a tip prior to the wash! Needless to say, no tip was given, worse...they LOST my business!!!!
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October 2023 by James Quintanilla
Went to Jackson’s car wash on market Street. They did a good job cleaning and detailing. My car. Can’t complain about that. But I also ask them to clean my windshield on the inside front and rear windshield that needed it. But you can’t really see if they cleaned it or not because it was under the awning where it’s dark and you really can’t see until I started driving Out in the sun then I saw that the windshield wasn’t clean well. So I went to the Jackson’s car wash on Gilbert Road and Jermaine and the store manager name. Brian hook me up really well. I asked him how much does he want me to pay to get all that windshield clean on the roof, front and rear on the inside, and he told me not a problem to get it done. They really took care of me and did a great job detailing the glass on the inside and on the sides with no complaints. That’s what I call customer service. I recommend his guys anytime.Service: Full body wash
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October 2023 by Lee Dimbatt
Amazing service! Got my car detailed and it feels like it’s brand new. All of the staff were super personal and friendly, and made sure that I was happy with the finished product (which took minimal time too). Miguel was a standout employee and I’d definitely recommend his service and this place in it’s entirety!Service: Full body wash
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October 2023 by Chuck Connolly
This is only the 2nd Google review I have done, but when you receive excellent customer service it’s deserved. With a custom truck requiring hand washes it can be difficult to get good service. Jackson’s manager Miguel and Tyrone were professional, focused and their attention to detail was excellent. I was so impressed by the job the team did and how both interacted with me I bought 10 future hand washes on the spot!
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October 2023 by Heather L.
Worst $32 car wash ever! I'll never return to this car wash! Baked dry in the sun, water spots from hell. Still bird p*** on car. Interior was the most half a** wipe down. Windows are streaked. NOT happy at all! Don't tip when you pay!
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September 2023 by Malia A.
My experience was absolutely amazing!! Came in for a car wash and oil change. Found out I needed a new air filter and they changed it right away. Best and most efficient service I have experienced! Thank you guys, definitely will be coming back :)
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September 2023 by Infoman
David and Anthony were exceptional in their care and professionalism. I highly recommend this Jackson's location on Gilbert Road! Car looks great inside and outside!Services: Full body wash
