-
September 2023 by Gina G.
I have been shopping at this Sam's Club for over 15 years for good reasons. Aside from the products, what brings me back to, "The Club" are the employees. Every time I ask for assistance I am greeted with a smile and someone who is always willing to help me locate a product. It's rare in retail now-a-days to find that every employee is friendly and helpful. There is one exceptional employee that always has an extra big smile for me and makes me feel special when I walk through Sam's Clubs' doors. That employee is Ken. I have a high stress job and it's really nice to be greeted in such a friendly manner. It makes my day. Thank you, Ken for putting a smile on my face, especially when I have had a hard day at work. And keep watching those sunsets!
-
September 2023 by Dennis W.
Items are reasonably priced not as busy as Costco. If you buy large quantities, this is a place to shop.
-
July 2023 by Paula C.
Sam's Club is my go to Box store when I'm shopping in bulk products and sometimes for other special sales. It has an extensive inventory and it has features unlike any other store that I shop. I love the app that lets you check out using your phone so I never have to wait in line.
-
July 2023 by Don C.
I wanted to leave a review for a young man named Jake who handles the carts. I frequent Sam's often and it's pretty noticeable when he is off. The days he works the cart corrals are empty and everything looks organized. I was there early this morning and I had to walk into the parking lot to grab a cart for shopping. Hopefully he is being recognized because he definitely stands out as a hard worker with a positive attitude.
-
July 2023 by Allen S.
Optical center buy beware. Uploading products and not explaining in Optical Department.
-
May 2023 by Charly V.
Best price on gas! Gas alone is worth the membership price. Prices are better than Costco for the food items I buy for my family of three with no pets. Staff is always friendly. Went to do an exchange of diapers and employee didn't know how to do exchange but, did a refund and had me repurchase. Work arounds are a solution.
-
May 2023 by Fernando B.
Took my car in to get new tires after a mixup the day before and all the employees I encountered were friendly and helpful in every way! They helped me get new tires in no time!
-
April 2023 by Luis P.
I come here for groceries twice a month but more for the gas. Today 4/29/23 the gas was at $4.45 that's .55 cents less than the competition
-
November 2022 by Jamie O.
I got a membership for Sam's for $3 so I decided to give it a shot. For a small family like mine this place is over kill. I will say this location is far less crowded than both Costcos in the E Valley. Still, it is crowded and a stressful experience. Yes $5 rotisserie chickens are awesome but not when there is a line literally 30 humans deep for it. Unlike Costco the aisles are labeled. If you have a big family in the East Valley go to Sam's. Buying in bulk will save you money. If you don't and value your time, avoid.
-
October 2022 by Jane F.
I realize the customer service at these warehouse businesses is limited. But, that being said, it was totally unavailable at this Sam's store this weekend. They were busy. I get that. But when one of their employees is walking behind someone struggling in a wheelchair the store provides, and the employee just plays on the phone instead of offering to assist, it seemed a bit uncaring and disrespectful of the member. Another member offered to help and did so very nicely. Helped push the wheelchair to the handicapped parking area and helped unload the baskets and returned the wheelchair to the store. I can't explain how grateful I am to this person or how disappointed I am in the employee response to the member struggling to get out of the way of the lunch crowd and get to the door and out. Totally unprofessional and uncaring and involved in the phone.
-
July 2022 by Daniel Lefevre
Ordered online and picked up. Excellent service without any problems!
-
June 2022 by Maryann Busha
Great prices and friendly staff. We have been members for many years
-
March 2022 by Devine Michael Clayton
Greeter was friendly and kind
-
August 2021 by Mandy R.
I have had two horrible experiences with the Gilbert Road Sam's Clubs tire center. Both times the employees were rude and dismissive. They would not honor my warranty or even try and help me out even though my tires were three months old and had a huge nail on the side. They said my lug nuts were swollen and they couldn't get them off even though they didn't try. I took my car home and he took the lug nuts if super easy!! My suggestion is save yourself the headache and go to the tire center on Market Street. They are way more helpful and pleasant to work with. I will NEVER go back to the one on Gilbert Road. And when I replace my tires I will not use Sam's again.
-
June 2021 by Lily Lewis
Like I the meats it fits my budget. And the bakery Everything is good