June 2021 by Tina D.
I rented a cargo van from a different location, where I needed up packing up my rental was Further away. I was given a $50 credit, not only were the 2 employees very friendly and nice, they provided me extra time. I would use them again.
March 2021 by William P.
We were helped by Vanessa at this location and received incredible service!!! She was very helpful! We had just gotten horrible service by the staff at the u-haul at Gilbert rd near baseline rd in Mesa and it worth going to Vanessa at this location even though it was a bit farther! This was the best experience at u-haul we ever got!!!
March 2021 by GiGi Schultz
Very clean. Great place to store your items.
December 2020 by Kris Bohn
Had exactly what I needed and was quickly in and out. Thankful they were open later on Sat too.
November 2020 by Mike L.
I have always had great experiences renting Uhaul trucks. Having Uhaul install my hitch was not at all the same outcome. I just bought this car and the main selling point was that it was flawless (not a single scratch), even with being a used car. Then I take it to Uhaul and see them lift it onto the ramp so far back that it scrapes the bottom of the front bumper to the point shredded plastic is showing. Then on the back top lip of the back bumber they knocked a couple of dents into it with a tool. I spoke with the supposed manager who just acknowledged he sees it, and tried to convince me they didn't do it. Even though they clearly had a car on the lift whose bumber was scraping the ground too (the 2 darker car pics are the other car). I would steer clear of this particular uhaul for tow hitch installs and if you do take it to them, watch them put it on the lift and you will see what I am talking about. Not to mention with an appointment the 1st day of install took almost 4 hours while I waited in the lobby, then they said they were having trouble and I should bring it back so they could finish which then took another 1.5 hours. I was originally told it would take about 2.5 hours for the install. *AVOID THIS PLACE FOR TOW HITCH INSTALL*
October 2020 by David Weller
Entry worked smoothly as expected, and all our stuff is in a cool, clean facility.
October 2020 by Keisha
The guy in there was super nice and helpful
October 2020 by Cool Runnings
Great, helpful people.
October 2020 by David McHenry
September 2020 by Angela B
Excellent location! Hands down the BEST U-Haul location I've ever delt with. Clean, air conditioned storage options. Reasonable prices and excellent customer service!
August 2020 by Michelle B.
We have used this U-Haul location many times & have had nothing but good experiences! The manager is very friendly & takes care of his customers.
May 2020 by Kim Adams-Nora
I came to pick up boxes from this location. I had no idea what to get. But TODD came to the rescue. He was professional, knew his stuff ...he was a breath of fresh air. Considering all that is going on. He should be made a customer service trainer. He definitely can teach them how to help customers. U-Haul stay safe and keep TODD
February 2020 by Shaela Crosby
Great service! The owner was incredibly friendly and helpful. I would definitely recommend them to anyone looking for a business that is genuinely interested in helping people, not just trying to make an extra buck. They will be very honest about what they do and don’t think you’ll need.
February 2020 by Becca S.
Todd Whitaker seem particularly unorganized today. Not friendly. Shame because usually when I come here customer service is a plus
December 2019 by Lisa K.
Needed a truck for an in town move (storage unit to house). Super easy process from booking to truck pickup/return.