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July 2023 by Jake Walton
Equipment we reserved was damaged so we were given a larger trailer to use. The larger trailer adversely affected our mileage and handling since we were towing with a Subaru which was why we reserved what we did. Oh well, we made it work. I wrongly assumed we would be charged for the trailer we reserved. Nope. They charged us for the larger one. I've used Uhaul before so I guess I shouldn't be surprised by that. While attempting to hook up the smaller trailer and noticing the damage, the guy at this location also sarcastically commented "Gotta love Uhaul customers." Really professional. Especially when the damage caused to the trailer could not have been caused by the previous renter unless they had an impact gun handy to cause said damage.
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May 2023 by Kevin Jacobs
Team was quick, truck was ready to go, and I was able to get a ton done today because we had the equipment we needed. Great location.
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November 2022 by Brianna Gonzales
Cera was very helpful and thorough. She was also kind enough to wait a little after hours to get me the access key and set up with my storage!
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August 2022 by Shane Rasmussen
Drove less than 20 miles. Filled up the tank to match exactly what I was given.Get the receipt the next day where I was charged $51 extra for fuel. $30 gas fee and $21 for 4 gallons of fuel. If 4 gallons is accurate and I didn't refuel the truck (which I did), then their trucks get 5 MPG.Called them, they claim to have pictures of how low the gas was and they wouldn't do anything. Gave me a 1800 number.Wasted my entire Saturday morning on the phone with customer service to get my money back. CS agreed with me and called them. They refused to do anything.Horrible experience.
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August 2022 by Debbie Merlino
Went to pick up my Uhaul small one for $19.99. I took the additional insurance, roadside assistance additional fee etc. FD person handed me a key and said to go find my truck. I got in several trucks before finding the key that fit. Rt front tire was flat and another flashing icon for maintenance was on the dashboard. Let FD person know needed air etc. He said have truck back four hrs. Which I had it back within 3 1/2 hrs. Back was clean. He charged me $25 cleaning fee because one small lego was in back of the truck. Called to dispute it with corporate and they said they couldnt refund the money. It is the principle of the situation to charge someone $25 for a small lego!? Moved my daughter from her apartment across the street. Not happy and this location was very unprofessional. I know the FD persons name but chose not to call him out on here. If you need a truck go to a big Uhaul dealer.
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July 2022 by Kyle Kaspari
Super easy process, parking lot is easy to get in and out of, Victor was a great help, this will definitely be our go to spot for uhaul rental.
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May 2022 by Damian Adam Gillespie
honor your box buy back guarantee
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May 2022 by Zippy Entertainment
Christina was rude and has extremely poor customer service. She was so cold and did not care if we had a pleasant visit or not. This was not the first time we experienced this type of behavior from her. We were also over charged and Christina did not care. We would not recommend this location to our friends or family.
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March 2022 by Dasheba Brown
Very down to earth and friendly staff. They're fast and efficient. I would recommend this U-Haul place
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June 2021 by Walter nash
Great Staff!
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December 2020 by Jason Q.
Great service. My go to place for trailer rental. Always have what I need and they let me drop it off after hours.
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October 2020 by Andy Allerdice
Helpful
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October 2020 by Cheryl D.
I give this location 1 star and that is generous!!!!! BEWARE-I rented a truck from them yesterday and gave me the truck with only 1/4 of a tank of gas in it. I used it for a mileage total of 19 miles and they charged me $34 dollars for gas????? I have used the UHaul store down the street on Power Road in Queen Creek and was much more impressed with customer service! Moving is stressful enough....you don't need poor customer service and shady employees to deal with.
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June 2020 by Brian Billings
Easy experience. Reserved the trailer online, friendly and helpful at the pickup/dropoff location.
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April 2020 by Mike Beckham
Good location, easy access when driving bigger uhauls too. Friendly staff as well. Pricing is decent I rented a mid tier uhaul had it for two days put about 100 miles on it and it ran me about 260 bucks without gas. Not too bad.
