December 2021 by Ismail Moayedpardazi
The customer service here was above and beyond any Verizon store I’ve ever been to. Jake helped me get the best deal on my new phone and get it set up with the best accessories. We will go out of our way to visit this location.
November 2021 by Aidan “BucketOfCucumbers” G
This was the best experience I've had working with Verizon wireless or one of their premium retailers. I've had very poor experiences in the past at other stores with representatives that did not care for the customer or their work. Matt was respectful, attentive, and helped me to understand all of my options and possible discounts. He helped me set up a new Pixel 6 pro and held my trade-in phone at the store overnight for me to ensure everything was transferred. I was so thankful for this as my authenticators and texts didn't transfer. He followed through the day after and ensured I received everything and gave me time and help in finalizing my upgrade. Thank you so much for hiring and retaining great employees during this tough time in the work market! Matt was really an outstanding representative for the company with a great amount of product and procedure knowledge. I will be returning to this store anytime I have business to bring to Verizon.
November 2021 by Sam Brennan
The manager at this location, Jake W. is outstanding. He was so friendly, knowledgeable and helped me save some money on my plan!
July 2021 by Cecilia Tayrien
Matt did a great job helping this “old school gal” customer. Very helpful and patient.
February 2021 by Thomas O'Connell
I received the Apple Watch series 6 for Christmas and needed help setting up the Store employees were very polite and helpful
February 2021 by Colin Duffy
Amazing customer service! Had an issue with a phone screen protector and they resolved the problem quickly and professionally.
January 2021 by Indyra Cruz
When we got there the guy told me he could attend us and to come back on Monday when I told him that I was going to a different store he said that it was fine and he would help us but he didn’t treat us with respect after that he went to the back and told me that he could proceed
January 2021 by Rochelle McGowan
I didn’t have to wait long. The service tech fixed part of the problem but didn’t have two things I needed. I drove out of my way 30 miles and expected to be able to resolve the issue. Came to another store with 10 people waiting outside.??
January 2021 by PatriotX2
Not enough staff, one person on duty. Didn't have hours to wait for my turn.
December 2020 by Lisa P.
I was helped by Felipe, the assistant manager, to pick out a new phone. He did tons of research to help me get the best deal and make sure the phone would have more memory, be faster and generally make me much happier! When the phone came in a couple of days later, I went to the store and he transferred all the info to my new phone. He explained every charge that I would see on my bill and even went out of his way to he me set up the bluetooth in my car to recognize my new phone. Totally bent over backwards for me. Every time I have been to this location I have been impressed with the customer service.
October 2020 by Adrian Casados
Felipe was amazing and detailed about phone services we are very happy. Customer service was amazing.
September 2020 by Linda P.
I always come to this Verizon retailer because they always are so pleasant they help me right away and explain things to me. I have been to other stores that are irritated and kind of put up with me I highly recommend this Verizon store
August 2020 by Edmond Istanbouly
This store is way better than any other stores a been to and blows corporate out of the water . This has to be the best location Philippe was amazing
August 2020 by Colin Bradshaw
I came into the store with my Father who has come to this location for many years due to his positive and enjoyable experiences. We came into the store together for him to upgrade his phone. Chrisanta helped us and from the very get go was so incredibly kind, patient, knowledgeable and even had a great sense of humor with us (my Father can be a little overload On the Dad joker lol) However Chrisanta was so helpful, gave my father her attention and provided authentic and genuine recommendations that best fit his needs. She was also very calm and took her time with us even setting my Fathers iCloud up. Truly she was so great. Thank you Chrisanta! Your positive energy and heart were so inspiring! Verizon you better do something good for yourself and promote this young lady like ASAP.
August 2020 by Marc Barlow
The young woman who waited on me seemed bothered that i had so many questions. I got the impression she was doing me a favor to talk to me. I would never go back to this store.