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December 2023 by Zach Senchak
Takes 48 hours to get a prescription filled after I received 2 messages saying the were ready for pick up, will never being using a Walgreens pharmacy again. What if I needed this prescription for life saving medication would that be a good idea to make a patient wait 2 days for their medication I don't think so terrible services use a better pharmacy.
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October 2023 by Cody Carpenter
Never received a notice that my prescription was rejected. Was told I dropped the ball and should have called in. But not surprised big corp.
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July 2023 by Barbara AVee
This is the best Walgreens ever! I have to drive 10mins because the one by Queen Creek (Ocotillo & Rittenhouse) is just horrible. This one, I’ve never had any issues.. from manager all the way down to cashiers. They are so patient especially with customers with disabilities. They are helpful and friendly. I am willing to drive here eventhough I have a Walgreens closer to me. I hope it’ll stay this way because I love shopping here. It’s just filled with positive vibes and great people. Walgreens in Queen Creek Store #11116 needs to take note and have customer service training from this store.
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June 2023 by Mike Houghton
Today was the third time that I was one car back from the pharmacy window. The car in front of me took 20 minutes. This is the third time this has happened why doesn’t someone at Walgreens tell the customer to come inside. Why make everyone behind this person wait that long? It’s simply ridiculous! This is the Walgreens on Higley and German Rd.The line was six deep when I left. What a joke!
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June 2023 by Nya Hicks
The staff here are so helpful and kind. I highly recommend shopping here.
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April 2023 by N M.
The store layout is a little different than some but it's a nice store. Some of the workers are kinda rude and snobby though! Which I really don't appreciate. I asked a blonde lady for help and she looked at me like I was interrupting her as she was stalking shelves. The worker Raven is a sweetheart though! Pharmacy isn't too bad as well! They're usually helpful and friendly!
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February 2023 by Big Bird
The cashier was in a bad mood it seems she was not really nice to me even though I tried I guess because am black she was really mean and dash my stuff she needs to stay home until he/ she get over her problems or until she set some good training. Her name tag says Lee
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November 2022 by Ahmad A.
There was a white gentleman named Charles dropping N-word after N-word saying they're from the hood so they can say that??? I hope this store shuts down!! No human being should have to hear such hateful comments from someone. I doubt they'll do anything about it but i'm NEVER coming back and I will do everything I can to prevent anyone else :/
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September 2022 by Evan Bobbitt
Great pharmacy staff that is accommodating to last minute requests. The rest of the store is fine, and what you would expect from a Walgreens. It’s not amazing, but it serves its purpose.
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September 2022 by Miriam Loera
Robert a pharm tech was working this last Sunday. When I was waiting in line, I overheard someone say to a customer over the phone “you can ask the question but I’m not going to answer it.” I took a step forward to see who in the world would speak to a customer like that and it was in fact this man. I tried to get some antibiotics 15 minutes before close and though I knew it was calling it close this man did not let me explain that I was supposed to travel out of town/back home the next day. He didn’t even look at my prescription and said “nope. All of you guys are dropping off so it won’t be ready tonight”. Once I started to walk away he wanted to start naming other locations that are open later and when I didn’t respond he sarcastically said “okay!” I am SO appalled that someone speaks to customers like that. No empathy or anything. Working in a place where very many people are coming in sick and just responding so rudely. I spoke to the Walgreens manager who said he had no control over the pharmacy but I needed it to be known how absolutely upset I was that he spoke to people in this manner and with two other people there who didn’t even speak up!
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September 2022 by Sage Goddess
McKenzie is so amazing I look forward to seeing her every time I come in ?
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April 2022 by Rosa Acosta
I usually come to this location with no issues but the other day I brought my mom to get two small passport pictures taken and the employee started asking if she has a United States Passport or a Mexican passport. As far as I know that's not the employees business and she tried to deny the service, I insisted that we just need the pictures taken. She was was rude and had attitude. I read other reviews and this location has issues with POC.
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March 2022 by Pamela E Muhammad
So...My son-in-law was having an asthma attack and quickly ran into this particular Walgreens off Germann Rd.Typically the Walgreens we go into it's usually not behind bars, but I guess it just depends which location. Was asked to ring it up at the pharmacy, but usually he could just go to the cashier up front.He thought it was odd, but was okay with it. This POC decides to ask if he wanted a bag, of which he normally doesn't get one cause it's a wasted bag.Here's the WOW moment, she then tells him NO..exclaimgly and I'm going to place it in a bag so Security won't tackle you because they "may" think you're stealing.Well excuse the hell out of me lady. Why even ask if I want a bag but to make this a most embarrassing moment.Well, just saying, this location needs some sensitivity training.Won't get my business ever again. Take my advice, POC's go to another location!
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February 2022 by Shauna Carter
The pharmacists and pharmacy techs at this location are absolutely wonderful. They are busy non-stop but always willing to take the time to make sure your questions are answered. Thank you so much for your hard work and dedication, it does not go unnoticed.
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January 2022 by Yvonne Whitehead
I had foot surgery Dr called in pain meds got a text stating that prescription was pending due to insurance so I called . Was transferred to the pharmacist she told me the insurance would only cover 5 days worth I told her I would pay cash she said no I will fill it with the insurance I repeated again I’ll pay cash she said no I’ll only fill it with the insurance for 5 days worth I told her that is not what the dr ordered and I have a right to choose how to pay for it with or without insurance . She would not let me pay cash for it. I will never spend another dollar at Walgreens . Where does she have the right to tell me how I will pay for my medicine. Actually doesn’t even deserve one star . Terrible business.
