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March 2024 by Danny Felix
Great experience !
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February 2024 by Robert Bryzelak
I would give 5 stars but the price was too high
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April 2023 by Dawn Rael
Ms. Cynthia was such a big help in completing our taxes properly. Her knowledge and expertise was amazing. Ms. Cynthia went above and beyond and we are truly grateful for the services she provided us. Thank you so much!
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April 2023 by Megan Riley
I had my 2021 taxes completed in February 2022. It is currently April 2023 and I have not received my refund. I have called this H&R Block location multiple times and talked to different people and nobody has been able to help me or even follows up beyond telling me to check 'where's my refund' on the IRS website (I have checked the website, my refund status has not been updated for over a year). Additionally I stopped into the office in person and was just told to leave my phone number. I have also filed a customer complaint with H&R Block customer service. They also did not get back to me and when I called to check the status today I was told they can't do anything to help me. I understand at this point it is in the IRS' hands however I spent over $300 to have my taxes done and it is extremely frustrating that nobody from H&R Block is willing to help me investigate why at this point it has been 14 months since I have filed and have no refund.
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March 2023 by Chris Johnston
H&R Block's knowledge, experience, and expediency in discussing a variety of diverse tax issues, obtaining the largest amount of federal and state deductions, and, most importantly, performing professional services in a very individualistic and personal manner were greatly appreciated. I was able to discuss a full year of complicated issues and reach an extremely positive resolution in less than an hour! Well Done H&R Block!
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March 2023 by David Evans
Absolutely amazing place to get your taxes done, obliterated my mountain of tax papers with the efficiency of a tiger verses a Happy Meal. They are some smart fast cookies working here and I'm happy they were there to help me out.
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March 2023 by Taylor Hanks
CYNTHIA MURRAY WAS SO HELPFUL, FUNNY, AND OVERALL INCREDIBLE!!!! SHE IS A WEALTH OF KNOWLEDGE AND I AM EXCITED, YES EXCITED FOR NEXR YEARS TAX SEASON SO I CAN WORK WITH CYNTHIA AGAIN! FRONT OFFICE STAFF WAS INCREDIBLE TOO!!!!
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February 2023 by Michelle Green
Jaye Herr is Amazing! Professionally personable & as thorough as possible. My entire family switched over to H & R Block to use Jaye☺️
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April 2022 by Marva B.
Terrible service. I had appointment, the tax preparer kept taking other customers for 45 minutes past my appointment time. She was rude and obnoxious. There is no privacy they have open cubicles I heard everything from the guy at the next desk, including his social security number. Another employee coughing up a lung in the back.
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June 2021 by Leah Montague
Overall customer service! Cindy is fast and efficient! Friendly & Caring! Very informative!
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June 2021 by Peggy Wickliffe
I try to do my own tax return but experienced trouble with the program that I used so I wanted a second LOOK at my 2020 return.
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June 2021 by Reuben io
Front desk woman, blonde, tattoos on one arm, was NOT wearing a mask. Unacceptable especially when their website and markings all over the store to wear a mask and all staff wear masks. I will not be returning next year. Goodbye.
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May 2021 by Kim Kulak
I liked the service I received and felt it was important to my preparer to get me the best outcome possible
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April 2021 by charlotte schoen
Jaye Herr is competent, efficient, friendly and has done our taxes for several years. I would highly recommend her to everyone. She puts her customers at ease from the minute you sit down with her.
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April 2021 by Marilyn Evanoff
Jaye Herr made our tax experience very pleasant. I felt that she was extremely knowledgeable and a pleasure to work with.
