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March 2024 by lance matzdorff
Helpful staff, reasonable prices and delivery and setup options.
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March 2024 by N Sloma
We had to have dresser drawers repaired. The staff promptly sent out a rep. His name is Sam. He was courteous and on time. He was a perfect representative for the company. Great customer service. He took care to make the repair thorough and sturdy. Much appreciated.
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February 2024 by KEN OAKES
Have purchased many items at Ashley furniture in lake Havasu and always delt with Eddie always does a great job highly recommend Eddie and Ashley furniture
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February 2024 by Judy Halamicek
Helpful staff. Pricey
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December 2023 by Kristy “Sweet Secret” Axelrod
Stopped by today to check out options for a new mattress and sofa. We weren't totally sure if we were going to buy today, especially with the holiday sales coming. Eddie and Derrick helped us and they were awesome! They made sure to answer all questions and help us with finding the right items. We were able to work a deal for everything that was fair and better than expected. The showroom was beautiful and there was plenty to pick from. There was even more in the catalog that was available as well. Hopefully, the delivery goes well too!
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December 2023 by Damon Axelrod
Just left earlier today. Derrick and Eddie were phenomenal sales staff that went the extra mile to make sure we got exactly what we needed. The showroom is large, clean, and beautiful. Definitely worth the drive down from Needles for me
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October 2023 by Sean harwood
Purchased an 8000 dollar furniture set at this location, was told everything was instock except for the largest sofa. Was told I would receive 2 separate shipments as indicated and annotated on the invoice. After the missed delivery window I called in asking for an update and they told me I would only receive one delivery and everything was on back order and they could not provide a delivery update and I would have to wait. When purchasing I told them I would not be ordering back ordered items and they assured me everything was readily available and instock...After the 1st interaction, they called me saying they would be scheduling the 1st delivery within a few days as originally agreed, nobody called back, I called back a week later and they reverted to everything would be delivered in one delivery and they were waiting on back ordered material... I told them I wanted to cancel the order at this point. They said someone would call back. They called and said they would be scheduling a delivery within a few days as originally agreed. After another few days I called back and they once again reverted to a single delivery and that I needed to wait for the back ordered item. I asked to cancel the purchase and they once again said someone would call me back. I asked to speak to a manager and was told I am speaking to a supervisor, i said fantastic, let me speak to the manager as requested and was told i vould not speak to the manager and they were all that was available and someone could call back later to cancel the order...At this point I refused the call back and demanded they cancel the order, they complied. I spoke with the 1800 ashley number and they informed me this location is not an ashley furniture store but a 3rd party retailer who only licensed thier logo, ashley furniture could not provide any customer support due to them being a 3rd party they are not affiliated with... I found the exact same items on another retailers website for 1600 dollars less than the 20% discount I was offered in store... what ever this location has In store is cheaper through a different seller. Don't waste your time with this location, you'll receive better service and pricing elsewhere. Hopefully this serves as caution to any would be shopper's to avoid this location.
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October 2023 by Carol Baker
Derrick Roberto went over and above helping my friend and I shopping for furniture. Spent lots of time, also looking on line for just the right items we were looking for.
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August 2023 by Russell Chai
Recently moved to Lake Havasu City. We decided to go to Ashely Furniture for a lot of our home furniture. It was a group effort! We are not great at knowing what to pick. Ester was awesome, she has a wonderful personailty, was very knowledgable with her furniture, knows what colors go together, and responded quickly to my text on her off time. ;-)David helped us put the order together and gave us all the estimated delivery dates. We went back in a week later for our dining table and Alicia had great customer service. We needed to make an exchange on one item and she got it done. We will be back soon to get the rest of our home furnished!Thank you all!
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August 2023 by Autumn Smith
Hey, folks! Just had to share my amazing experience with the Tanavi Four Piece Modular Sectional from Ashley Furniture. If you’re in the market for a new couch, this one is an absolute winner—trust me, you won’t be disappointed!First and foremost, shout out to Sara Herrick She was incredibly helpful, hooking us up with the best deal possible. Super-friendly and totally knew her stuff. A+ service right there.Now, on to the couch itself! The Tanavi sectional is seriously stylish. It’s got that modern, sleek look with clean lines that can fit in seamlessly with any home décor. Plus, the grey color we chose is on point.Let’s talk comfort, people. This couch is top-notch in the comfort department. The cushions are plush and cozy, providing great support whether you’re binge-watching your favorite shows or just chillin’ and relaxing with a good book. It’s a real winner for ultimate lounging. One thing I love about the Tanavi sectional is its modular design. You can mix and match the pieces to create your perfect setup, whether it’s a U-shape, L-shape, or whatever suits your fancy. So versatile, you know? And we can’t forget about the quality. This baby is built to last. The materials are sturdy and well-made, reassuring me that I made a solid investment.All in all, I couldn’t be happier with my new couch from Ashley Furniture. Sara rocks, the deal was unbeatable, and the couch itself is just fantastic. I’m officially a fan, and I won’t be shopping for furniture anywhere else from now on.*Also FYI had to have this ordered and it came within one week. The delivery went super smooth and the gentlemen who delivered it were very friendly and helpful.
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August 2023 by Reda Lansford
Sara made my shopping experience so easy at the Lake Havasu City AZ store.. It came even faster than expected. I expect to love and enjoy it for many years.
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June 2023 by Toni B.
We had a issue with an order placed with a different location and they were able to get our order redone and delivered quickly. Robert in customer service followed up with updates to our order. Thank you!
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June 2023 by Chris S.
We purchased a bedroom and living room set and Esther was very helpful. We had to time our delivery with our houses completion date and she was great helping to arrange that for us.
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June 2023 by Perma Fried
Great prices vary helpfull staff.$810 out the door duel reclining couch.Eddie was great
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April 2023 by Kendra Devier
We furnished a full home in Havasu, Sara promptly greeted us, listened to what we needed, and was able to help us furnish a full house. She lent her ideas and continues to answer any questions we have as we continue to add to the house. She has even visited our home so she can find the perfect pieces and has been there for delivery to make sure every thing is of perfect condition and perfect fit for our home. She is professional yet personable and she has made our experience at Ashley easy and satisfying. Highly recommend you look her up if you are in need of anything for your home!! Thank you Sara!!