-
March 2024 by Jerry VACURA
I was in for an alignment. It was handled greatThank you BIg O Tire
-
March 2024 by Lori Gibson
They have great customer service, friendly and knowledgeable. I would recommend them for your auto repairs ?
-
March 2024 by Mark Brown
On time, very professional, knowledgeable on all products, answered all my questions, excellent job
-
March 2024 by Micah Ugartechea
Easy and professional with same day service upon appointment.
-
March 2024 by Steven Acheson
Going through town and needed an oil change in diesel f350 and did great.
-
March 2024 by Travis Gresham
Chris at Big Tires is awesome! Always great customer service from everyone!
-
March 2024 by Bill Peterson
Great service and communication
-
March 2024 by Christopher Gibbons
Great experience this past Friday, all new tires on my boat trailer, great service and pricing, have used Big O here for tears, will continue to do so!
-
March 2024 by Kathy Kathy
PLEASE BEWARE!!!! We brought our GMC truck to Big O tires in Lake Havasu City for a scheduled oil change and a tire rotate to help prepare for our trip back to Wisconsin. Upon arriving we noticed how busy the place was and felt this was a good sign about the reputation of this business. About an hour or more into our appointment we received a call to add additional services to our vehicle. (air filters and fuel injector cleaning) We agreed to the air filters replacement knowing that we encountered many dusty desert days while in Arizona. After all services were completed to our knowledge, we picked up the truck, paid for the services, and then upon leaving scrolled through the information display on the dashboard only to notice there was NO READING for tire pressure monitoring system available for ANY of the tires. This system was working at 100% when we dropped off the truck. After going back inside to speak with an employee about this issue we were told that a note about our serviced indicated that the TPMS was not working HOWEVER THIS INFORMATION WAS NOT DISCLOSED to us when we picked up the vehicle even though they were well aware. If we had not checked this ourselves we would have driven the 1900+ miles back to Wisconsin unaware of the tire pressure for each tire. VERY DISAPPOINTED in the DISHONESTY and MISTRUST in this business! Please be careful if you choose to do business with them! Because we advocated for ourselves the issue was resolved with additional hour of wait time for us! Our one hour appointment turned into 3 hours of waiting!!
-
March 2024 by Ken Smith
Shopped price. Best warranty, future service, in price. Had to return to reset low tire warning light.
-
March 2024 by Kathy McNamara
Great service. Staff keeps you well informed on status of your service issue
-
March 2024 by Yolanda Giammarino
Big OTires is great no appointment for tire rotation in and out 45mins.to an hour.Great Customer Service friendly employees been going to Rick and crew for many years ❤️
-
March 2024 by Ron Jones
Pleased as always. These guys are always so helpful.
-
March 2024 by Blair Eastman
We really liked the people on the sales team they did a great job taking care of us and getting what we needed. The tire shop guys just as awesome and accommodating to.. my only comment would be that it seemed to take a long time to get the tires mounted and on the truck! Five hours!
-
March 2024 by john gianninoi
Everybody from the front desk folks to the guys and gals working out back. We’re fabulous, very professional and everything happened in a very timely matter.
