February 2020 by CIndy Grippo
Closing in Febuary. Lot of empty shelves. Most things marked down. Big sales.
February 2020 by RYLEE THE WEEABOO
I love this place sad it's closing
February 2020 by Donna Francis
K-Mart #3707 Lake Havasu City, AZ. Closed its doors today at 4pm. My husband, Chris worked for them for 31 years! So sad. This was the best K-Mart and the people are like family. The store will be greatly missed by our city and the people will be missed.
February 2020 by Craig Carter
The store has closed it's doors for good.
January 2020 by Ditter King-Manuel
Best store ever!! So wish it wasn’t closing down. I just happen to be passing and stopped got lots of deals, but will really miss it!
January 2020 by Patti Antilla
We had to shop this Kmart at it's final closing. Great deals!
January 2020 by Rose Whitney #grinningGranny
Loved it but its closing.
January 2020 by Donna R
Great discounts, unfortunately their closing their doors.
January 2020 by Vicki Marie Gibbons
very clean. very nice stire. had everything that I needed and more. thank you
January 2020 by cregazw
This place ROCKS!! SUPER CLEAN!! Even during liquidation, employees and managers are driven and showing pride. Place was spotless. We will miss you Kmart!
January 2020 by Mary Phillips
Unfortunately the store is closing that was a great place to shop
December 2019 by Jason Shaffer
The only thing is.. THEY ARE CLOSING.. PERMANENTLY.. SO SAD
November 2019 by Austin D
This Kmart is horrible unfriendly staff it's dirty and the checkout moves at a snail's pace I really don't understand the 5-star ratings some people are giving it because I experienced none of that this Kmart is better off shutting down permanently like the rest of the stores in this state do yourself a favor and just go to Walmart instead
October 2019 by Tracey L.
Bought a yoga mat on sale. Got it home it was dirty and had a piece missing out of it about the size of a nickle. Tried to return it and they will not exchange it without the receipt. Wont look it up by my debit card or give me an exchange without the receipt. Seriously it's a big corporation and exchanging a 10 item for one that is defective in 2019 shld not require the receipt. I have original package. I'm done, Kmart you have lost another customer
August 2019 by Jake Matilla
The Kmart that I live near has terrible customer service. The people over there are nice but they are just so lazy some workers actually want to help you find what you want but every single time I go there always another excuse for them to do as little work to get their minimum wage paycheck.
July 2019 by Lance P.
They DO still exist! I love Kmart but they are a dying breed. Decent store here. Good selection of clothes. They used to have a food court but now have their Havasu clothes there instead. Still a decent place to get your clothing and sporting goods.
May 2019 by Dave C.
It's so sad to see one of my generation's iconic stores like this. Empty. Over priced. Dirty. Irrelevant and out of touch. It's just sad. This store is pitiful and depressing. The staff is friendly yet zombified.
March 2019 by Ruth Spellman
nice employees very clean store
February 2019 by amber blewett
They have a fraction of any other department store and charge more for every item .. and they have horrible customer service
January 2019 by Lisa San Juan
Need quicker cashier (most are senior citizens and are extremely slow) and more cashiers in general.
December 2018 by Erin Leisz
We found everything we were looking for and the employees were also a great help.
September 2018 by Cristie Tom
Bought the boom player here and honestly best investment for party. Absolute best sound equipment.
September 2018 by Dicken Weaver
The customer service here is impressive. I had no idea where a particularitem was and the staff made sure l got what l needed.
September 2018 by Donna Lefurgey
Worst Kmart EVER! Kmart has really gone downhill, but ESPECIALLY THIS ONE!!! Employees don't have a clue and returns are a NIGHTMARE!!! Out of the last five visits, only one was ok. Prices on non sale items are a joke. I won't shop there unless I absolutely need a specific item, and don't want to drive all the way to Wal-Mart since I'm much closer to Kmart.
September 2018 by PTKFGS
Should definitely retrain the younger people as they have a big lack of customer service you walked by me they don't greet you or ask you if you need any help. Often when there's lines at the cashier's the customer service is just there chatting so if you see that and you have a few items and don't want to wait head over there get in and out super quick. But honestly the management should be a little more quicker to respond may be concerned more about the customer instead of each other's day.
August 2018 by Mrs. B.
If I could give negative stars to this joke of a store, I would. We ordered 2 pool floats online and they sent us 2 pair of men's work boots. That's close right? WRONG! My issue isn't with online shopping with Kmart. Nope. Although, let's be honest, it sucks. I spent an hour waiting to talk to somebody and nobody answered. That's when I called our local store. My issue is with the rude woman I spoke to at the Lake Havasu store. I'm posting a photo that shows it can be returned to the store. But when I called and asked, the woman sounded confused, and then angry when she told me, "Absolutely not! They cannot be returned here! I don't care what your paperwork says! You need to send those back where you got them! Don't bring them here!" When I called their online number back, someone finally answered. I told her what our local store said, and she told me she doesn't understand why she told me that. I most certainly can return them there. The woman went ahead and credited our account. Although I don't really know, since it won't show up in my account for 3 to 5 business days. So we'll see. I also have to mail the boots back to them. Oh and my pool floats that I wanted for Labor Day weekend? That's not happening at all. So thank you Kmart! You've shown consistently that this is not the place to shop. No wonder you're going out of business.
August 2018 by Holly A.
I Love Kmart in what used to be our Small Town! We are growing! The Staff is Friendly and I always get a Great deal Here. I do feel Management needs to watch when a line forms and jump in like other stores try to do! I am patient but checking out can slow way down. Just focus on the customers and you got this.
July 2018 by Linda Ressler Oseth
Orchids to Pamela B. at Kmart this evening. We hadn't even made it to the check outs when we heard her ask us from the jewelry dept. if we were ready to check out. She was really pleasant and quick at checking us out. Plus she was smiling and looked like she really liked her job. I thought since I've seen so many onions about Kmart that they deserve to know there are times when they deserve orchids too.
April 2018 by Steve Walczak
One checkout.....waiting for price check so nothing is moving....walked out!
April 2018 by Cody Rothwell
We are STILL standing in line as I write this review and have been standing here for approximately 20minutes. We called customer service from line to request more checkers and the lady hung up on us. I have never seen such poor customer service. I wish I could give zero stars.