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August 2021 by Diane Reiner
I bought a new SDcard. The next day it kept telling me I was out of storage. I called and was told to come back in. I was told that they couldn't fix it. They told me me phone wouldn't be any good by 1/22They told me to buy a new phone!! Now I m stuck with a phone that won't work
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May 2021 by Kelli Barber
Waited while Brittany helped another customer for 45 min. and they talked about their life and adventures. Seriously! Happy she made two new friends but what terrible customer service while others are waiting and extremely rude! I now know all about her life and drinking habits, but had to leave without getting what I came for because they were closing.
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April 2021 by feckin Matthew
stayed there so long felt like i lived there id do it again for 5 dollars
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February 2021 by Aimee Norleen
Run Away! Awful service and shady dealings lying to customers about Tmobile and Sprint phone access. Thoroughly disqusted with how I was treated. I will be calling better business bureau.
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February 2021 by Kelly Thompson
Very friendly and helpful, just lacking in accessory options
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February 2021 by Celina D.
I was duped twice today after I gave these fools a 5 star review earlier today. Nearly each time I had a problem they seem to know what they are doing. So Heather "helped" with syncing candy crush on iPhone and iPad. I went home and it wasn't synced. I returned to Verizon with Heather. She said candy crush doesn't sync iPad and iPhone. My wife will get this solved, because her candy crush sync on her iPhone and iPad. Heather should simply state she doesn't know, and not fool around with me 2 separate times the same day!!! Earlier today I unfortunately was too fast with my 5 star review
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January 2021 by Jessica Weideman
Jamie was incredibly knowledgeable and got me a great deal!!!
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November 2020 by Karen Hudgins
Love there service. Amd they have amazing customer service.
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October 2020 by naida marye
Love this Tmobile store! Levi and Victoria were both very helpful in answering my questions and meeting my needs! Everyone in this store has always been a pleasure to deal with.
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October 2020 by Tiffany Radley
I have been with this cell phone company since 2000 and when I have a problem they always fix it which is hardly ever. Best cell company around.
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September 2020 by Narley BPk
All I've got to say right now is.... Make T-Mobile's 4G Service work "INSIDE" friggin buildings [like Walgreens and the local grocery stores AND... The hospital!, Etc.] WITHOUT "having to be on WiFi"! I could use my Sprint phones inside ALL buildings! I hope the merger with Sprint fixes this issue!
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September 2020 by Ron L.
Came here in a rush before they closed for the day to get a replacement phone in heat of summer and accidentally forgot my mask. I asked if I could pull my shirt over my face as a compromise (which would be the same as the employee's pull-over type cloth facing covering he was wearing) but was told no by the sales associate (and CDC health expect apparently) so had to leave the store. So from outside the store another nicer associate "assisted" me in 117+ degree heat while I made an almost $1,000 purchase from outside like a plague rat. This nicer associate had the decency to offer me water as he could tell I was pretty damn infuriated standing outside in scorching Arizona heat while waiting for my phone to be activated after spending a large sum of money......which was nice I suppose. I don't have many regrets in life, but spending the amount of money I did here (or any at all) is one of them! Lucky for them it was an emergency
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August 2020 by Lori Baker
Very helpful and knowledgeable staff
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August 2020 by dennis baldwin
Salesman was worthless
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July 2020 by Cesar S.
ERIC AND LEVI WERE GREATEST GUYS EVER HARD. Help me to get my new IPHONE 11. Bringing my son when he comes from SanDiego to get his These guys pros nice professional . Thanks again