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October 2023 by Elizabeth R.
If I could give negative stars I would. The service is horrible. They're incredibly understaffed and unprepared. I will be transferring all my prescriptions to a different pharmacy.
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June 2023 by Jessica R.
I usually don't do these reviews but this store has the rudest employees this woman kept following me around like I was gonna steal something and when I would look at her she would pretend she was straightening out whatever was close by in a shelf it's creepy an racist from what I seen I was the only person of color in there so that means I steal to Walgreens employees .
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May 2023 by Kenny M.
My pharmacist Prerana is amazing! She is always willing to go up and beyond to help me out and get me taken care of. The staff are always smiling and glad to help! This Walgreens is very busy and somehow make things work with a smile!
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March 2023 by Shaun Phillips
Was placed on hold and hung up on twice by someone who could barely speak English they could not get my prescription dosage, correct to bill to insurance was probably the worst understanding of basic pharmacy knowledge I’ve ever seen having worked as a pharmacist tech when I was young. to say, everybody in the pharmacy should be fired, would be an understatement, and if I could leave a zero star review, I would
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March 2023 by Google user
Was placed on hold and hung up on twice by someone who could barely speak English they could not get my prescription dosage, correct to bill to insurance was probably the worst understanding of basic pharmacy knowledge I’ve ever seen having worked as a pharmacist tech when I was young. to say, everybody in the pharmacy should be fired, would be an understatement, and if I could leave a zero star review, I would
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March 2023 by Mel Marie
Techs are NOT knowledgeable, lost 2 of my prescriptions. Failed to fill a couple and then they had attitudes and are rude. Nothing is ever on time and the pharmacy is dirty ?
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March 2023 by Thomas A Gress
Thank God other Walgreens are not like LHC's they never answer phone calls to check on prescriptions they are so busy that they don't care or maybe can't care for customers
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December 2022 by Keith Turton
A joke, 15 minutes on hold, then 41 minutes on hold. Three visits, no one knows anything, and an additude too. Not that it matters because they don't care to clean up their reviews anyway! Wife had serious surgery at 9am today it is now 3:30pm and most likely not getting any relief tonight?
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December 2022 by Kameron Ptasnik
They often hang up on you or don’t answer the phone. They don’t even answer for providers to call in prescriptions. Often takes days to get medications, even if it’s just a refill
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December 2022 by Cathy V.
I hate this place and will be moving my prescriptions after today. So u have to wait in a line in the drive thru for over an hour and your car number three! I have had on many occasions where a doctor put a prescription in for me and I gave them two to three hours to fill it, sit in a 45 min line just to be told I need to call it in and they need me to come back in another 45 mins. I literally drove around the building and sat in line again. They are rude and act like it's my fault they can't be faster. I called yesterday had to be on hold for 1 hr and I was the third caller. Talked to a lady that said it was on hold because a allergy..but it was a z pack and nothing to be allergic too. She then stated that she didn't know what to tell me but they would try to get it ready. When I asked what time they closed she said 5 but online and even the recording says 10. She told me they would be closed and if I didn't like it I could transfer pharmacies..... no reason why they are closing or any alternative. So here I sit. In line car number three and I been here since 9 and it's 9:52 and still not moved. I'm going to be late to work because of the super slow workers.
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November 2022 by Kathy M.
VERY rude. Bad customer service and bad attitude. I politely requested a refill of boxed eye drops and was rewarded with a curt answer that she was very busy and that it would be at least 24 hours before I could pick it up. While I understand that there are other customers who also need prescriptions, this refill required nothing more than reaching for a box of eye drops already prepared. If nothing else, a more professional response would be appreciated. I will take my business elsewhere.
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November 2022 by Heather M.
If they had an option for 0 stars that's what I would give it. The wait times are ridiculous, they don't fill your prescription in the time they tell you they will fill it in. They lack customer service... very rude to their customers. It's let down after let down.
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October 2022 by Opal Rosendahl
waiting in line drive up is way too long. plus, all prescriptions weren't ready because they dont have enough pharmacists to handle the infux of winter visitors
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October 2022 by Wendy M.
The pharmacist Maria A stated to me that it was none of my concern that she questioned my daughters dosage the ER prescribed. Delayed her medications she needed immediately for over a day. Never called me the customer to tell me but then stated they were magically out of the medication. Why would you question a dosage id you don't have the medication? To say the ER didn't get back to her- but when I the customer called I got right through and now the ER is trying to fix the issue. And why would you not call the customer so they could go somewhere else. She then preceded to tell me "she cannot care about the wellness of people coming through their pharmacy because they are a very busy pharmacy" SHE does not care about the people coming through her pharmacy. Placing complaints on her license for unethical standards of care.
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July 2022 by Janice C.
Why are they closed tonight at 630pm 7/22/22. Called store cleaning lady picked up phone said we are closed! Slammed phone down. Terrible customer service. Horrible customer service and all around horrible. I will never use this pharmacy ever again!!!!!! All 9 prescriptions are going to another pharmacy. You suck walgreens in Havasu!!!!