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March 2024 by Patrick Willoughby
The office manager made my experience. Even when I wanted a bigger unit. She was knowledgeable and very attentive.
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January 2024 by Ron Carter
ciara,john, most helpful and professional from the start. if your already in a box call cubesmart at 909 countryclub in mesa. they'll get you cubed
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January 2024 by Chriistopher Young
The manager is awesome she’s great wish more like her
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January 2024 by Mat Verrette
I just found a dead rat in my storage cube. Who knows how long he was in there.I went to go tell the manager, but the manager was not in. They are very rarely ‘in’. If it’s during open hours, I’d say you have roughly a 1/10 chance of someone being there. At least in my experience.I’ve been with CubeSmart for roughly a year and I think they’ve raised their rates around 5 times in that period. But the quality of their service has remained the same.But hey, they have a gate and will hold your stuff. So if you don’t mind rats, management that is never there, and constantly increasing rates, this CubeSmart is the right place for you.
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December 2023 by Michael Subiran
over priced, rude staff,cars parked in the narrow driveway making it difficult to get by, but worst of all the place is infested with rodents.
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December 2023 by Ana Rodríguez
Rented a cubical online got a call back immediately about confirmation, we spent less than 20 minutes at the office. Service was absolutely amazing, the secretary was so lovely, nice, and speedy at her job too. My honest review on this would be 5/5I was absolutely amazed at how good and fast the renting of the cubical was, would definitely rent another cubical with them!
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December 2023 by Deborah Carmel
Orlander was awesome! Very helpful and friendly!But a few days in I found rodents were chewing up some of my containers.
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December 2023 by Jeff Jones
Served me well, but difficult to access with truck and trailer due to narrow aisles with vehicles frequently parked in the way.
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December 2023 by Tigger
The facility was very clean and the customer service was very informative and polite.?
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November 2023 by Rod Louis
Simple access and no issues with the storage unit. Friendly staff was also a plus. The only downside is that it isn't 24 hour access, but a good secure place overall.
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September 2023 by Ashley Morgan
I stopped by to inquire about a storage unit for my Aunt. I was greeted and helped by Sierra and John. They walked me through the rental process and gave me a tour. While we ultimately chose another place, I found these two to be so helpful, understanding, and compassionate to mine and my aunts situation. Would highly recommend!!
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July 2023 by Hollow Man
The staff was very helpful answering my questions. Was not difficult a process to get started. The staff stated very well what is expected such as payment consequences and recommended an insurance be added on for coverage. Also mentioned pros and cons of the different locks which was helpful also. I like cube smart because it's very convenient. No stairs/elevators and fast and easy to sign up.
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May 2023 by Michelle Lovato
DO NOT USE THIS COMPANY! SCAMMERS. I got behind on a payment and called to pay in full before any action was to happen and the rep I spoke to took all my payment info and advised me on next due date and that I was paid current and in full but they sold all of my belongings a week later. They record all calls and said they could pull the call and give me a call back and never did. I called 3 times to try and get anyone from management to talk to me about what happened and no one ever called me. I have turned all of the info to VA legal support as all of my military belongings, awards, records were in this unit. I hope and pray they can at least stop this from happening to someone else.
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May 2023 by Jennie Hastings
Nice , clean , basically decent price . Just wish when the increase on rent wasn't at 10 bucks increment . It's that for fixd income I'll have to find a less expensive storage AGAIN ! 2-3 BUCKS EVEN 4 ,ID NOT FEEL SUCH UNEASYBUT OVER ALL its that worth going n storing belongings . Still hadn't made it in to meet the staff. One of these days I'll get over there . Lol I seen they take part in donations for tots during holidays ...that's awesome...
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May 2023 by MJ R
Easy to acquire a unit. I like the month to month, no commitment lease. I like the ability to pay with a credit card. And the place is clean.
