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December 2023 by Nathan Longoria
I felt like I was being scammed. Went to buy meat for menudo. Lets just say the meat was frozen with water. I told the butcher that it weighs to much because of the frozen water with meat. They didnt care they just said if you dont want it.. then dont buy it. Total Scam. Bad customer service.
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December 2023 by Nick Recker (mister_recker)
It's moah bettah than you think! But it's also pretty much what you think. Awesome staff though.
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December 2023 by chase smith
me always buy my meet there so clean an fresh and taste like a real mexican i married a latina and me an my wife loved this store ill givem 5 stars thankyou.
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December 2023 by JC V
They sold me spoiled chicken. And the shrimp gave me an allergic reaction when I'm not even allergic to shrimp. Don't buy meat here. You don't want to end up in the hospital from bacteria. I threw away the receipt so I didn't even have a chance to fight what they sold me.
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December 2023 by Melissa Larios
I bought cut beef meat for tacos for my son's birthday party. The meat was horrible, it looked like they gave me all the waste they took off the good meat. It was mostly fat and hard waste. It took me a few hours to separate the good meat from the bad. I called the store they denied me speaking to a manager. I was told that there was nothing they could do for me since the meat was already tampered with. She was very rude and asked me why I didn't check the meat before leaving the store. I said I did not know I had to check the meat, why would I? I am sorry but I paid good money for that meat, it was not given to me for free. I shouldn't have to check it to make sure it isn't trash. I did not notice how bad the meat was until I was ready to cook it, I did not have time to drive back to the store. I had to use it, serving my family and friends what I was able to clean from it. I felt horrible and embarrassed to feed them waste, I don’t think that is fair. The store caters to the Latino community and the Latino community deserves better than that, we work hard for our money and expect more from our grocery stores. You need to hire staff that is less rude and that takes pride in the products they serve. I will never buy from your store again and I will make sure to let all my friends and family know how horrible your meat is.
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December 2023 by Roxanna K.
Horrible food safety. I was observing the meat department and the guys here use the same glaves to access different sections of the meats. They also touch the scale with there contaminated glove.
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November 2023 by L.Y R.C
The customer service is lacking. The cashiers and others are on phones or flirting with each other. To top it off, their butchers are always in a bad mood. They slam your items on the counter. It's hard to find help. Had an issue with the meat because it was 90%fat that was supposed to be rid of prior to putting it in the display case. Go back, and the cashier says, "What did you do with the meat we sold you?? I told her that is why I'm bringing it back because there was no meat in my bag, just fat. She said she had to verify that. What???? She was ridiculous, or she owned El Super ?. Called the GM and never got a callback.
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September 2023 by Juan Lopez
I love the store, but the customer service is very bad, really horrible or what do you think?
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September 2023 by Beatriz Sanchez
Customer service here has gone downhill. Cashier jazmine decided to close her lane and not help the rest that were already in line when she put her sign up. Which was very upsetting since we had already been in line for over 10 minutes . So we had to go to a different lane to wait another 10 minutes . At this time they only had 3 lanes open and once we got up to the conveyor belt to put our items we noticed jazmine there talking with the cashier. With lanes completely backed up she is standing around having a conversation with a cashier who should be doing her job. If she was scheduled for a break than she should have been off the sales floor not interrupting others so they can work.
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August 2023 by Shree Shepherd
Great store for Latino products. I found everything I needed. Great quality of meats and produce
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July 2023 by Timothy S
Look, I understand that I am white - but that does not mean you treat my wife and I any less than you would the other shoppers. I was in the store working an order for a delivery service - and we were being stared at the entire time we were in the store like we didnt belong. Employees didnt want to help us and when they did? It was barely at all. Absolutely terrible experience here and as a member of the local community I cant believe this hasnt been mentioned before. Even the cashier was rude.
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July 2023 by Paola Ramona
I am not a frequent customer here, but to be honest whenever I think of shrimp ceviche, or crave shrimp ceviche I think of this place. They have delicious shrimp ceviche here. The way they prepare the shrimp ceviche is different from how I grew up, but honestly it is tastier. It consist of several ingredients, but the ones that stand out the most are the shrimp, jalapeño, fish seasoning, mango, and lime juice. This combination of the shrimp, lime juice, fish seasoning, and mango gives the ceviche a sweet tangy flavor that is addicting. Let’s not the forget the jalapeño, which makes it spicy. Can’t go wrong with a just a bit of spiciness . ?️ Plus don’t forget to grab the tortilla chips, or tostadas to pair with the shrimp ceviche. I usually get almost a whole 2 pounds of shrimp ceviche for $20 dollars. Their deli is really where it is at. It is worth the price if you want shrimp ceviche that will not disappoint.✨?????✨ ????? ??❤️
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July 2023 by Angel G.
Produce quality is poor! This is what makes me mad, why is the quality of food so poor in neighborhood grocery stores? Does El Super think they can just give its community the cheapest of the picks?? Save ur money and spend it where u get quality foods not just cause they are there!!
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July 2023 by Carina S.
Seafood and meat is cheap! Shrimp is huge! We also found a concha that's as big as a cake!! We found a lot to f random food items that we can't find in food city! The variety of tortillas is pretty large! The service at the seafood counter wasn't great the lady was obviously having a bad day throwing stuff around but other than that it was worth the trip
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June 2023 by Nancy B.
Had what I wanted and they were very nice. You can find a lot of things you can't find at a regular grocery store.