October 2020 by Nancy S Jones
Janet has operated with the greatest kind of professionalism. She not only provided good service but also genuine concern for my needs. If I ever need storage I will come right to her and will refer anyone I have the opportunity to do so. Nancy S Jones
October 2020 by Eldan Zvida
Erika was so helpful, cheerful, knowledgeable and polite. She really made the process super easy. The facility is very clean, and well organized!
September 2020 by Sara D
Wow, I've never had such an amazing experience with storage before. Within minutes of renting a storage space on their website, Erika called me to welcome me, explain where to find my storage space, and to see if I had any questions. Amazing customer service!The whole process from start to finish (including filling my storage space) was incredibly easy and pleasant. The prices are hard to beat as well! I highly recommend this place for your storage needs.
September 2020 by Oscar Morales
Awesome service. Janet is the best. She really cares about her customers.
September 2020 by steven spence
When I first came to Extra Space Storage, I was so impressed with Janet, your storage manager, that I wanted to stay at your Storage facility for all of my storage needs. I will look for one of your facilities after I get into my new home in Fort Worth Texas because of Janets upbeat personality. She is a great asset to your company. I meant to give five stars to Janet. She deserves 10 stars. Steven Spence
September 2020 by m bouchard
My experience with Extra Space storage was very positive. Janet showed great customer service and explained everything perfectly.. She was very accommodating and let me ask as many questions as I needed:)Moving things into storage is always stressful but she made it very easy. Thank you for that!Plus she wore a mask and the office felt very clean.
September 2020 by Michael Wright
Janet has assisted in making my experience absolutely amazing at this location. She makes me feel welcome, like I am home. This location is far superior to others bc of employees like her. Thank you Janet! Thank you Extra Space!
September 2020 by Kristeen Jones
The level of customer service we receive from Janet is exceptional. Well managed storage service. I will drive across town to use if we ever end up needing storage in the future.
August 2020 by Annette Sirrine
WOW! What customer service Janet has given me! She is totally 5 stars and beyond! I needed to upgrade my unit to a larger size and she made it seamless! I recommend this facility, it's clean, never any problems and I have been a customer here for many years!
August 2020 by Teddy Katz
Super easy to get set up, with friendly, affordable service and a reasonable price, as well as careful consideration of necessary public health measures. I’ll be back for any future storage needs!
August 2020 by Louann Goss
Janet is awesome!!! Very courteous and made sure every step of the way that things were perfect and easy. And bless her heart she even brought me cold water while I was getting my stuff moved in.
August 2020 by James G
Janet the manager is very friendly and honest. I've been here over a month and I have no complaints, only good things to say.
August 2020 by Katherine
Steve was great at helping me get a unit. He was very patient and went above and beyond. His customer service skills are great. Thanks.
August 2020 by Justin Harvey
Great experience. I was in bad mood when I arrived to get a storage unit after finding out I had to move unexpectedly, in the heat, by myself. The staff was kind and calm and they made it fast and easy for me to get into a storage unit right away. Much appreciated.
July 2020 by Bryan K
Janet is a fantastic site manager. Every detail was attended too perfectly! Solid 5 stars!
July 2020 by Randy USA Auto
I had a great experience renting here it's a beautiful facility 24-hour access I would definitely use again
July 2020 by Karl Richardson
Janet Hughes great job explaining everything in detail I would refer a friend
July 2020 by Brittany Harris
I have had storage in this space for a few years now. This space was home to most of my belongings until I got back on my feet. The space is extremely clean and well maintained. Janet, the in site manager, knows me by name had has been amazing. She has been so helpful and kind whenever I saw her. She is on top of everything at the property and always eager to make sure Extra Space could help meet my needs. If I ever need storage in the future again, I will defiantly come back.
July 2020 by Ray Richardson
Very professional, made sure i understood the information and requirements. Good fast service. Enjoyed getting the storage space.
July 2020 by poseidon pool services
This time I spent storing my excess crud here has been quite exceptional. Janet was the manager there and she always waved and said HI to me by name. Of coarse, I was in and out frequently, but other storage spaces I had were never smiling and never pleasant. Janet is what most employees should strive to be like. Pleasant, always smiling and always thinks the employee and company are one, and that the customers are there by choice and not an inconvenience. Thank you extra space storage and Janet for the service. Sincerely,Garret LunsfordPoseidon pool services.
July 2020 by Mark Bitonti
Great I have no complaints about this place I was really happy with my service here I would recommend this place to anyone thanks
June 2020 by Soap Dropper
Lori is amazing. I moved my items out of storage and forgot to notify the office. She called me to make sure everything was okay and took care of everything. Great customer service and attention to detail. She’s got you!!!
June 2020 by Alexandria Halpin
Great, friendly staff, clean units and easy to set up and close out. I will definitely use Extra Space Storage again.
May 2020 by Puente H
The store manager was always attentive and helpful. The storage was clean and affordable
May 2020 by Kaley Elam
Janet was so helpful during this process! She helped me find the perfect size as well as was accommodating with me when I no longer needed storage. I will be recommending this location to everybody I know!
May 2020 by Colton Oliver
Janet, the manager, is very friendly and always very responsive and helpful when I have questions or concerns. She is very approachable and easy to get ahold of, and they do a remarkable job at keeping the facility clean and well kept. Great customer service!
May 2020 by GW Edwards
I have had my music equipment in the indoor storage app to Extra Space Storage store on Southern in Mesa Arizona for about 6 years now. But the staff there has been so kind they work with me they have made sure that my property is safe they keep the property clean Diane is all over the place she's a little worker bee and she calls me if my payment didn't go through and then I am mainly turn around and make my payments they have been outstanding I'm so glad that I picked that Extra Space Storage Center to put my belongings into because I feel that they are safe and that the property management keeps an eye on everything and for that I'm eternally grateful
March 2020 by Ed Theessen
good people work there very helpful made sure we got the best deal they could get us
March 2020 by m costianes
I luv Janet she is awesome not only is the price great, Janet made this whole experience great
February 2020 by Gerry Nichols
A perfect experience. Great presentation of what was available combined with a great price! Janet was exceptional in performing her job!