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January 2024 by Google user
If I could give less than 0 I would like many others here.\\n\\nOn Sunday last week I went to the store and put a layaway on a cell phone a Samsung Galaxy s22 with a price tag of $300 before taxes,the phone was in good condition and it work just fine,I put my sim car to check it and i was available to make calls so it seem to work so I put a $30 layaway. After I got home and try to make a call on my cell phone I couldn’t it say that my line had been disconnected so I contact AT\\u0026T also I must say the other phone was also AT\\u0026T so what they told me pretty much is that the phone I put my SIM card in had been reported as stolen and because it had Ben reported as stolen when I put my SIM card back to my phone it block my phone number or my services. The customer crevice told me that I would had been available to use the other phone for about an hour before it stop working so that’s why I was available to make phone calls. So I lost my phone number that I had for many years because it was totally block. I call the pawn shop to let them know what happened and they told me to come by,when I got to the pawnshop they call their regional manager name Chelsea who knows if that’s even tru or not but that’s what the guy told me. They told me I wouldn’t be available to get my $30 back because I didn’t put 33% down about $100. So not only I lost a sim car which they apologized like 100 times of course ?but I also lost $30 dollars that’s crazy!!!!! Dude is just $30 bucks it isn’t even my fault because of a restocking fee? What a reap off. So I just let them still $30 bucks from me so they won.
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September 2023 by Shelby Sellars
If give zero i would . Look I great experience 1st time Dawson . In fact I said hey how much pawn this he said 40 if get battery . I go back wait him India guy goes he leaving so said well verify what quoted he turns around bald face Lies I not quote that! I said up to that . I go get 20 batery put watch get 5.00 less be told as 25 year old customer Super Pawn calling your customer a lier is not Good! . I hope corpoate see this . So go here price quote means zero !!!!!. Go main street at least guy ETHICAL!! SO KEEP LOOKING TILL FIND ONE DO BUSINESS WITH LONG TERM !! 5.00 lots places would said ok we get more pawns . Then one guy goes quote only good for Day . Really that should been told That day it quoted bit flaky Dawson bet get writing deal that dude !! They try get sell when say pawn here too.I not do business with flaking guys . THIS REVIEW THEY DESERVED!
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August 2023 by Lisa Hartsville
dont go here guys are a joke Jamie didn't even want to try out the product Just wanted to sit around and talk and watch the TV in front of them go down the street where they're helpful
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July 2023 by Sinoun Ty
I’ve come here multiple times to pawn off items when I’m in need of quick gas or grocery money. The interest is a little high when getting your items back but I guess that’s the cost of borrowing money ?♀️ Regardless of the interest rate, the crew is amazing. From the store manager Jamie to the assistant managers Diego and Gabe, as well as Cassandra and Keymond, I love coming in because the crew is very easy to talk to. They are reasonable with their prices and they make it a point to know their customers on a first name basis. Thanks for making each visit a pleasure with your great customer service ? I’m positive I’ll be a lifelong customer at this specific SuperPawn location!
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July 2023 by steve ramos
Excellent customer service from Jamie, Diego, Cassandra, Key, when visiting this store.
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June 2023 by Will Farrow
These guys are awesome, fair, kind, courteous and professional. they understand customer service in a way that is lost on most businesses these days. I have had the opportunity to work with Diego, Keymond and Cassandra. One of, if not the best pawn shop in the valley. thanks guys.
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June 2023 by alyssa cancino
don’t ever think you doing any pawn show a favor this people are ridiculously straight bad people the will rip u off if you don’t know ur stuff as far as gold the tryed to sell me 10k at 90 a gram wow
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November 2022 by Sara Lane
Manger is completely racist I would never recommend coming here if your black
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April 2022 by mp
My son and I got a great deal on an apple watch at this location. We had received awesome customer service from Cassandra and Malu. They were very friendly and answered all of my questions.....and they even put up with my haggling with a smile. Will definitely be back!!
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March 2022 by Jamie Sharp
I got a GREAT 70" Smart TV for $500. The picture quality is amazing. The sales men Georgia and JR were so helpful. The took me through all the features. The store was super clean. Pawn shops sometimes get a bad reputation. This location will continue to get my business. Thanks guys, see you soon. Jamie
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February 2022 by shawnna whitehurst
I don't know his name but the guy who manages this store is great! He was so helpful when we were asking questions and funny! We will be back for sure !
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October 2021 by Kira M
My fiancé bought a Bebe gun from chewey I believe was his name. Super nice great customer service. We were going to buy a new engagement ring from me there but I ended up finding one somewhere else I liked more. Sorry guys!!!
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March 2021 by Cecilia Joaquin
I like to come here casandais the best person that work here ilike shopping and pawning my stuff here
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February 2021 by MistahZ
Had good experiences hear each time I went. It was always to buy a gift and both times were nice. The store is a little plain and small but clean and navigable. Service was quick to ask me if I needed anything and to leave me to my dues when I was just looking around. Gifts I got were good to and reasonably priced!
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February 2021 by Issa Marquez
Customer service is amazing everyone is friendly and help you find a great prices. I would definitely go back!
