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November 2023 by Carlie Collins
Ann “owner” extremely unprofessional, There was a major disconnect with pricing she never took the time to explain anything just started attacking my card was almost charged $700 at this place definitely felt like a scam!
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October 2023 by Dennis Munoz
This location has very helpful employees!
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April 2023 by Emily Voros
They had a sign on the door that they're closed for an hour while they help with a trailer or something. There was a line of people on a Saturday morning.U-haul is already a nightmare to deal with in my experience and I'll definitely never visit a U-Haul dealer ever again based on this experience.
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September 2022 by Lori Simonis
The gentleman who waited on me was nice enough but I had to produce 3 documents for them to buy back my boxes on their box buy back program. Then it took him forever to refund my money because his credit card machine wouldn't work. Finally after switching desks I got my money back and all's well that ends well!
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September 2022 by Yeraldin Bojorquez
I was treated with the upmost respect here. Everything was fast and easy and they have great rates! You will not get a better deal anywhere else. They have a customer for life!
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August 2022 by Kevin Allison
I have been a customer renting a storage space for 3 years.My rate has jumped from $59.95 in October 2021 to $71.70 in August 2022 an increase of $11.75 in under 1 year.When I talk to customer service telling them I was under the impression that I had locked in my previous rate as I received an email telling me if I pay now I lock in my rate, and will not be receiving increase. When I discovered that I had not locked in my rate I called them several times to discuss this with the manager, on what happened, this was in July. Well she was ill and calling back and forth sometimes the wait time is 45 minutes I still was not able to discuss with her my case.Transfer to this month to hopefully resolve it the customer service representative did not even consider what happened and basically told me she's been there 2 1/2 years and it didn't matter if I locked in my payment and that rates increase and that's how it works.Thank you Ms Customer Service Representative I get it it's called inflation, but could you at least explain to me what happened as to why I wasn't able to take advantage of your customer loyalty plan of being able to lock in a rate how did I miss participating in this when I was under the impression I had did the requirements to avoid the rent increase.It's easier for me to just pay it bc spending hours calling and being put on hold waiting for call backs getting transferred to the corporate office many times over. Just take your $11.75 monthly increase but just letting others know what can happen.As we all know big cooperations put the mighty Dollar first.To many an increase of 12 dollars monthly is quite a lot.Be nice if corporate ran under the Arizona Iced Tea Model and stop sticking it to little guy.
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July 2022 by Hedy --
Clean storage space and friendly staff. Would use again.
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June 2022 by Phillip Peterson
The best storage in mesa
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April 2022 by Brooke F
Friendly and excellent customer service! I was greeted at my car (as I was fumbling around with putting my back seats down) and asked if I needed help. Three people then proceeded to bring all of the moving items that I had ordered online out to my car. Super impressed!
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April 2022 by Sandy Reynolds
It's always clean. The employees are very nice and helpful.
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December 2021 by Nancy Thomas
Returning boxes. A little slow, but there were a lot of boxes to return.
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December 2021 by Adriana Thomas
I do recomened you get plenty of what you want.
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November 2021 by Jen Schroeder
This location is nice and always clean. The manager is very nice and helpful. This rating is for UHaul in general. They said the price on my UHaul storage unit was guaranteed for life but today I received notice the rates are going up. I verified with UHaul and they said yes rates are going up. No explanation as to why they won’t honor their word.
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November 2021 by Amanda Driffill
Always a good experience know what they're doing a professional environment get the job done all storages temperature controlled efficient secure highly recommended 4 your storage and travel needs.
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May 2021 by Jessica Garcia
Our new furniture stored here .
