June 2021 by Carl Snyder
Best Uhaul I’ve ever been to and I move a lot. I tried returning a car trailer early and no other location was open or would allow me to but this location was very accommodating and allowed me to leave it with them.
May 2021 by Eddy P
Waited on hold for 10 minutes, never got to talk to anyone...
April 2021 by Cambria P.
I returned the truck in the same condition that it was in when I picked up the truck and was charged a cleaning fee. My card was charged three separate times for some odd reason as well. I will never be using uhaul s services again after this experience. When I got there I was told no one could put a hitch on my car. It was 2 in the afternoon and no one there had the knowledge to put a hitch on my car. It's very sad cause I loved using uhaul and never had an issue with them until this. I get we are in a pandemic and times are tough so why are you taking more money from me?
March 2021 by Brian Berry
No hassles. Nice people!
February 2021 by Robert Holmes
Worst customer service ever. Kevin the general manager couldn't care less about customers. I was asked for a secondary phone number and I asked why. I've rented from them dozens of times and have never had to give one before. with no attitude from me, he yells from the next counter, "If you can't give me a number then get out of here." why would you ever tell a customer that. Go to any other uhaul but this one.
February 2021 by Bentzi Kielsky
If you want the employees to yell and argue with you about basically nothing this is your place
November 2020 by Miles
They LOST my U-box. They apparently keep no records as to their whereabouts. Nobody could tell me anything, and offered no help in resolving the situation. So it’s on to an insurance claim and legal action.
November 2020 by Jason Kudlock
I had an employee rental at Budget that I booked weeks in advance for my family move and they left me completing hanging. No truck, no care by Alan from Budget. Kevin over at Uhaul was able to get me a truck within 15 minutes and made it even more affordable than the company I work for, saving the day for my wife and I. Thanks, Kevin - major props.
November 2020 by Cristina O.
Kevin at this location completely saved our move! After getting screwed over from budget when they didn't have our truck that we reserved, Kevin was so accommodating and got us a new truck within 30 minutes and was so nice. Couldn't be happier with our experience.
October 2020 by Rose Diaz
I was waiting at another neighborhood dealer but it didn’t sit well with me so I called this one if I’m correct it was a young gentleman named Jacks or Jackson but he was very attentive informative and made my son’s and I experience very pleasant it was straightforward he took the time to explain everything and pointed out the contract clearly he also would stop to ask us if we had any questions I highly recommend them it made our move feel less of a burden and stressful ❤️
August 2020 by Jazmin Mascorro
Nice spot to rent a truck. I reserved a small truck for a move but they didn’t have any so they gave me a larger one for free. I would read the terms really closely because originally I wanted a 24 hour rental but there ended up being a lot of associated fees. If you’re using the truck for an afternoon, you’re fine. But if you need it for longer, really pay attention to the fine print so you don’t have to deal with any extra fees.
August 2020 by Jimmer Q.
Went to fill 4 forklift propane tanks, was told all were expired and one was broken, went to Arizona propane to have them recertified, they said only one was expired and all 4 were in good working order.
February 2020 by Alexis Jordan Austin
The manger, Kevin, was absolutely rude & was discriminating against me! Just poor poor service. DO NOT USE THEIR SERVICES!! Instead go to the U-Haul on E Apache Blvd. They’ll treat you right & get you in and out!
December 2019 by Joseph Tyson
Worst customer service experience, Can't believe the manager is still employed. Rude staff , truck was old and dirty (157,000 miles), just horrible.
December 2019 by Tasha H.
Aweful don't go here. They will try and say you damage their stuff so that you have to pay! Very very very rude customer service