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January 2024 by Kevin
Juan was extremely helpful thanks alot !
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January 2024 by Charles Clark
Came in for propane. Albert was super friendly and helpful.
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December 2023 by Becky Parrott
Always a good experience. Excellent and friendly service from the staff, quality vehicles , timely interactions and affordable. Highly recommend this location. This is I think my 5th time renting from this location and every experience has always been a good one. Thank you !!
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December 2023 by Jake Kilmer
When calling it goes straight to a call center and they won’t redirect me back to them
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December 2023 by Toni Valade
Michael M. Was great, very helpful and quick. Will for sure be back when I need a U-Haul rental.
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November 2023 by Sean Nelson
Trucks were clean and check out was quick and painless. Thanks U-Haul!
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November 2023 by Miaja Peterson
I have never had as good of a customer service experience before.
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September 2023 by Jennifer Dorr
They came and took me and Mark fairley to jail on the 25 of July and Mark fairley a phone s were left in the U-Haul and all his change
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July 2023 by zachary randall
I have never had as good of a customer service experience before. Manny went above and beyond to help us. He was friendly, respectful, and happy to help me. I will continue to use this location. I hope management gives him praise for a job well Done.
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June 2023 by crys meadows
ZERO STARSOur U-Haul AC barely worked but we dealt with it. Today it started making a weird noise and and lost power and died. Wouldnt start again. Roadside services sent a service truck out to look at it. The guy said it could not be driven and needed to be towed. Roadside called me and told me a tire truck was on the way to pick up the truck. I told her we have no other vehicle and our stuff is in the back of the truck. She said it belongings could stay there while they did diagnostics but that they couldn't replace the truck until they did the tests. I was told the truck driver could take me back to jail with him but just 1 person. After a heated dispute they called us an Uber cause my husband and dog are with me. Tow truck picked up truck and left us standing in the parking lot hot and thirsty in Phoenix summer. While I'm in the restroom I got a message saying the Uber was cancelled???? So after another call to roadside they sent it another one. They failed to tell Uber about my 65 lb pitty . Driver was shocked but thankfully cool and let him ride. Could not reach anyone at office and U-Haul failed to call me like they were supposed t, so we have no clothes at all. This is a joke. I will be filling a major complaint. !!!!
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April 2023 by Julia Smith
My husband and I rented a car hauler from this location. Manny was very patient and provided outstanding customer service. A very nice young man. We met with his manager (I am assuming mgr) Ryan the next day when we returned the car hauler, and he provided the same outstanding customer service. Great experience here!!! Please patron this location.
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January 2023 by Bryan M
General manager leads by example and took great care of me when I came in to add a dolly to my trailer rental from another location that forgot to give me one.
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January 2023 by Jose Luis Villezcas
Amazing customer service. Mike answered all my questions and helped out with the rental for the trailer I used this day.
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December 2022 by Eileen L. Smith
U-Haul came through for me. I needed a clean cargo van and indeed they had it. down side, they didn't offer extended cab cargo vans. The van was 9 ft long but not as tall as I wanted so I had to make due. All other cargo van companies get their big cargo vans (like I wanted) reserved and taken by all the shipping companies starting in October. Its insane. So I'm grateful for U-Haul.They do not recomend leaving your vehhicle on site due to the large homeless population that comes through the area because of the food shelters on this stretch of Broadway.
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December 2022 by Dannie Pena
I will never rent there again. Micheal one of the reps there was so rude didn’t answer my questions made me wait 10 min before hooking up my trailer and from what I saw was just sitting inside then smoked a cigarette. He was not pleasant at all and my favorite uhaul I will no longer be renting from.
