May 2020 by Julie W.
We came here to rent a trailer with a ramp to move a refrigerator and a TV. We drive away get to where we're going to pick up the refrigerator and there is no ramp. We Had to get the neighbors to lift a huge refrigerator into the back of this trailer then we get the fridge where we need to go and we've got to get neighbors to help take it down. I don't appreciate being charged for something that we didn't even receive. The chances of ever doing business at this location again are slim to none. We are very unhappy with the service.
March 2018 by Jenny Hanes
I talked to someone Thursday about renting a pickup. After 10 minutes on the phone and reserving a Sunday pickup truck, they said they'd send me a confirmation email. It's now Sunday and I'm sitting at a closed business. I never received the email and no one's returning my calls. And I made arrangements to move a mattress today, which I'll have to cancel since I don't have a truck. I'd leave zero stars if it would let me. Just wasted half my Sunday waiting for them to NOT do what they were supposed to do. I gave them credit card # to reserve, I sure hope it's not charged. Don't do your U-Haul business here people!
March 2018 by Cameron Stafford
I've tried three times now to get help with a hitch and trailer wiring! The first two times no one was there and the doors were locked well after they were supposed to be open. Now everything is open and there is STILL no one around. Good thing I'm not a thief! I'm certainly not a customer anymore either!
February 2018 by Cory Ooten