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October 2022 by Chevy T.
we booked a u-haul for this weekend, we are moving from mesa to gilbert and the woman working on 10/29/2022 was a literal waste of existence. We entered the business and she was immediately rude which... it's pretty early in the morning, how could anything possibly be bad enough that you treat paying customers like trash first thing in the morning. anyway, we get into the U-Haul and the truck is on E. we request a new one and she says she doesn't have any, doesn't even attempt to resolve the situation and we left! thankfully the Apache sands Uhaul treated us and we were able to get a uhaul. this lady should take a customer service course and leave her bad attitude at whatever home she lives in.
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February 2022 by God bless
Last minute reservations are never smooth. First time at this location, truck ready and fueled ,staff was friendly and helpful. Will use them again.
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March 2021 by Doug Robertson
Awesome, timely, polite, and reasonable
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May 2020 by angel moreno
Excellent service and very helpful and polite staff member named Matthew.
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May 2020 by Daniel Labedz
Effortless and effective, great place to do business with.
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June 2019 by Ashaki
Paying it forward;) The lady who was scared to drive one and appeared maybe a little disheveled lol. Very kind and customer service friendly. Demonstrated understanding when i got caught in a pickle, they were willing to service my needs. Would return again and thank you!?
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April 2019 by Cassie Martin
Jen is great staff they place is Clean and taken care
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March 2019 by all the world's a stage
Paying it forward;) The lady who was scared to drive one and appeared maybe a little disheveled lol. Very kind and customer service friendly. Demonstrated understanding when i got caught in a pickle, they were willing to service my needs. Would return again and thank you!😊
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September 2018 by Debbie Weaver
Very helpful staff. Bought boxes for packing.
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September 2018 by Jenny R.
Great prices and have everything from moving supplies to storage units and trucks! See the manager about a discount when you rent a unit and a truck at the same time.
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August 2018 by Harold Hutchinson
I currently rent 2 storage units that were very clean when I got them. Chris and his coworkers are all very courteous.
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July 2018 by Nancy Damone
Great service, great price, very clean well-maintained truck
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July 2018 by Jeff K.
Stay away! We had a reservation but apparently the definition of this word means nothing at this place. Nice, as if planning moving day isn't stressful enough. They acted like...oh well. Didn't really care to help. Pointed about a mile down the road and said good luck. The next place said, "Why do they keep sending people here?" That should be a clue. This next place helped us find a truck five miles away. Wow, U-Haul isn't being represented well.
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June 2018 by RS Kehrberg
Jenny is nothing short of amazing! She provided me helpful options for towing, information on rates and answered a myriad of questions. Her professional, organized, efficient and positive approach was much appreciated. I would definitely use her location and U haul services again!
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June 2018 by Christopher Metcalfe
The crew at Christopher Metcalfe Creations love's U-haul
