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May 2023 by Colin
Kristin did a phenomenal job helping us out! Line was out the door and only one on staff, she was apologetic and was hurrying her best with the line of people. People just don't understand anymore that one person can only do so much. Grateful for the assistance and support.
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January 2023 by Don Freimuth
The people here are fast and very helpful
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April 2022 by Rachel LaBrunda
DO NOT COME HERE FOR UHAUL RENTALS!!!We had a reservation for a cargo trailer pick up for 8:00. We showed up at 8:05, doors were locked. Hours on the window say M-F 8-5, closed on Sundays, but when you call the UHaul number for this location, it says they’re open on Sundays 8-11. *edit: even GOOGLE says they’re open 8-11* Wasted an hour+ of our time trying to find another location that was open with the trailer we needed. Change your voicemail message, google hours, and stop having reservations be made here if you aren’t even going to be open.
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November 2021 by Jessica Slater
FRAUD!!!!beware this office will add Miles to your contract I live 1 mile from office the store was 1 as well I returned with using 4 miles and was charge 300 miles!!!! TAKE PICTURES OF MILEAGE THEY WILL ADD THEM ON YOUR CONTRACT IF YOU DONT ! I was charged 2 weeks later an extra 200 dollars they stated I need a picture of my mileage for proof . We are new to Arizona and there’s no way we can drive that far. I have video of my truck entering my gated community and also exiting ONE TIME BUT THEY WONT ACCEPT IT . Please take photos or you will be scammed !
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October 2021 by Christine Rose
Ok don't have many Uhaul at this facility. Had to have one we needed come in from another facility
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July 2021 by Terry Campbell
Had a prepaid reservation for a trailer, but they have it to someone else. Very rude about it. They found another trailer, but then they sent me to the wrong city to pick it up. Uhaul has a rental guarantee, so at least we'll get $50 for all the hassle.
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April 2021 by Jim Ferrera
Pretty easy pick up and return. Price was very reasonable in my opinion. Take advantage of hiring movers from UHauls web site.
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January 2021 by Robert Hensinger
Easy to rentAffordable pricing. Easy return.
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January 2021 by Sharon P.
I went in to buy boxes, and neither employees nor customers were wearing masks. That is against count ordinance, scientific reasoning, common sense and common courtesy. I will shop elsewhere.
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November 2020 by Billy D.
Friendly guy manning the counter, but I believe a homeless diabetic was living in my rental. Why? Because it smelled liked whoever lived in the vehicle hadn't showered in months. And what's that? Why diabetic do I think the tenet is diabetic? Because there were used diabetic testing strips in the console and on the floor, along with food bits on the seat, in the cup holders, and on the floor. Absolutely disgusting! I probably contracted COVID from this truck. Thanks, guys. BARF
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October 2020 by Josh Barker
Very helpful worker at this spot... been to a handful of uhaul, and not very friendly... like this one though
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July 2020 by mark yuhas
Great service
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May 2020 by Sarah Todd
I came into U-haul to get a trailer and Juan assisted me through the entire process. Great customer service, friendly, respectful and very polite! Talk about a hard worker! Juan helped me hook it up to my truck and even met me in the lot when I returned to unhitch it. Super impressed with the quality! I will be returning!
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August 2019 by Judy Duersch
Worked. Well for us. Very courteous agent.
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July 2019 by Jim Lloyd
We couldn't be happier with the Desert Sands U-Haul Team!!!
